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Whoosh Development Manager

Shire Park, Kestral Way, Welwyn Garden City

Employer: Tesco

Salary: Competitive

Reference: tesco/TP/11467022/981056/614

Date added: 14 hours ago

The Growth Development Team leads the creation and delivery of ambitious projects designed to grow Whoosh sales and enhance the customer experience. Operating in a rapidly expanding market, we develop new functionalities and propositions that are often complex and involve a wide range of stakeholders. To thrive in this role, you’ll bring adaptability, confidence working with ambiguity, strong data-led thinking, and excellent communication skills.

You will be responsible for:

Managing projects that grow the Whoosh business - developing and delivering complex initiatives, adapting plans as needed.
Building strong, collaborative relationships across Technology, CEC, Retail, Customer, Commercial, Fulfilment, and the wider Online team to enable fast and effective execution.
Navigating ambiguity and working with the right teams to create clarity and drive progress.
Using a data‑led, analytical approach to identify opportunities, quantify benefits, and assess risks.
Leading the communication process throughout the project lifecycle, providing clear, concise, and timely updates to Leadership.
Demonstrating strong teamwork and collaboration, actively contributing to the team’s success and supporting others where needed.
Supporting and guiding project team members in a values‑led, agile way, testing, learning, and adapting as you go.
Evaluating outcomes post‑launch, objectively reviewing project benefits and feedback against the original business case and KPIs.
Prioritising effectively in a fast‑paced environment, focusing on what matters most (20:80) and managing multiple workstreams simultaneously.

You will need:

Experience managing complex, cross‑functional projects in a fast‑paced environment.
Strong analytical and problem‑solving skills, with a data‑led mindset and confidence working with numbers (including Excel).
A solid understanding of retail, alongside a commercial mindset and the ability to identify and shape opportunities.
Experience in financial and business planning to support decision making and assess project benefits.
Excellent stakeholder management skills, with the ability to engage, influence, and bring others on the journey.
Confidence working with ambiguity and shifting priorities, creating clarity where needed.
The ability to apply pragmatic, innovative solutions to complex problems.
A focus on what matters most (20:80 mindset) and the ability to manage multiple workstreams at once.
Experience collaborating with Technology teams or working in a tech‑enabled environment would be preferred.

What's in it for you:

We’re all about the little helps. That’s why we make sure our Tesco colleague benefits package takes care of you – both in and out of work. Click Here to find out more!

Annual bonus scheme of up to 20% of base salary
Holiday starting at 25 days plus a personal day (plus Bank holidays)
Private medical insurance
26 weeks maternity and adoption leave (after 1 years’ service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6 weeks fully paid paternity leave
Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing

About us:

Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day'. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.

We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We're a big business with diverse working patterns and many business areas which means that we can find something that works for you. Everyone is welcome at Tesco.

We have recently announced that we will be moving towards a more blended working week – combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate. Please talk to us to about how this can work for you.

NOTE: Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details on your agreed start date.

We're proud to have been accredited Disability Confident Leader and we're committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please visit https://www.tesco-careers.com/accessibility

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