ANNOUNCEMENT : This company is now wholly owned by its employees. Further details here...

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Terms and conditions

Please read these Jobseeker Terms and Conditions carefully before you sign up to use  – by registering an account with us, you are confirming that you accept these terms.

Information About Us

Company name: The Retail Appointment (a trading division of Retail Human Resources Ltd).
Registered address: 16 Bristol Gardens, Little Venice, London W9 2JG
Company number: 03699291
Brands: The Retail Appointment publishes The Retail Appointment magazine, and Retail Appointment Live (a retail specific recruitment event).


In these Terms the following expressions have the defined meanings:

  • “You” referring to you as a jobseeker. If you are a recruiter, please refer to the recruiter terms and conditions.
  • "The Company" refers to any of the brands listed above.
  • “Application” means an application for a job vacancy that has been advertised on the including, but not limited to, your CV.
  • “CV Bank” is a service which, if selected, enables you to make your CV available to recruiters who have subscribed to receive CVs by email and/or to search for CVs in our database using various search criteria.
  • “Jobs By Email (JBE)” is a service which matches and sends job vacancies via email to jobseekers who have subscribed to this service.
  • "Live Event" refers to the Retail Appointment Live recruitment event

Agreement to Privacy Policy

In using or any brand published by The Company it is understood that you have read and accepted the terms of our Privacy Policy.

Job Vacancies

The Company does not take any responsibility for the content of any job vacancy advertising on our website or in our magazine and that accordingly, it is a matter for You to satisfy Yourself as to the suitability of the job vacancy and the identity of the advertiser/recruiter.


If/when You submit an Application, you agree that You have read and understood the requirements for the job vacancy and that your Application is a true and accurate reflection of Your employment, education, experience and training and that your personal details are correct.

If you submit any information in an Application that is found to be false, we reserve the right to deny you access to The Company's services.

Jobseekers should note that applications are assessed by the relevant recruiter and all decisions relating to such applications are taken by the relevant recruiter and not by us. Accordingly, any requests for information relating to applications that have been made should be addressed to the recruiter directly.

Use of resources

The services available across all brands published by The Company are provided for the purpose of individuals looking for employment opportunities and career information within the retail and hospitality sector and for employers seeking to recruit retail and hospitality employees.

You may use, print and download information or content from the site for these purposes only and for no other personal or commercial purpose. You may not copy, display, transmit or distribute, (including but not limited to social media sharing), any material from the site unless credit is given to The Company.

Service availability

We try to ensure continuous availability of our site and magazine, including all the services we offer but accept no responsibility for the consequences of interruptions or delays, however caused. We may, additionally, alter the design and specification of the site or magazine at any time

Credit card payments

The Retail Appointment’s online jobseeking services are free to use. However, a subscription to The Retail Appointment’s magazine requires payment. The payments are made by credit card using a secure service system. Please contact us for more information

Live Event

The Company reserves the right to refuse entry to any person on any ground if it so wishes.  Similarly, The Company reserves the right to expel any person that has already entered on any ground that it sees fit, including but not limited to rude or aggressive behaviour or solicitation.

Effective from 1st August 2013