Tesco Store Manager - Pontarddulais Superstore

As a Store Manager, you will lead and inspire your store team to deliver excellent service to customers while creating a great, inclusive experience for colleagues. You will ensure the store is a safe place to work and shop, operating to industry‑leading standards and performance. As the ‘go‑to’ person in your store, you will translate business strategy into action, executing plans brilliantly and consistently.

You will take full accountability for leading a store that delivers maximum sales at the lowest possible operating cost. By being a subject matter expert in store routines and processes, you will drive operational excellence and ensure standards are maintained every day. You will also play a key role in delivering the Big 6 measures for your store, contributing directly to our wider strategic priorities.

At the heart of your role is leading and inspiring a diverse team. You will role model our leadership behaviours, fostering a culture where excellent customer service is second nature and performance is supported. Safety will be central to everything you do, ensuring that everyone, every day, goes home safely.

You will create an inclusive environment where everyone feels welcome, talent is nurtured, and colleagues are encouraged to perform at their best. Through strong leadership and clear direction, you will build a high‑performing team that takes pride in delivering great outcomes for customers, colleagues, and the business.

You will be responsible for:

Recruiting and training the best people for your team, ensuring they have the capability to deliver above and beyond in their role by developing their operational and leadership skills.
Coaching your team to be passionate and knowledgeable about the products in your store, building its brand and providing customers with the right range, quality and service to ensure they keep coming back.
Leading your team in the driving of trade activity, and use your expertise and knowledge to grow sales and maximise profit.
Leading and building your managers knowledge to deliver and sustain Store Change Plan and resource planned activities ensuring that hours are worked when and where these would most benefit customers, and to identify and resolve root cause issues, with sustainable solutions and continual reviews.
The safety of your colleagues is your top priority, and you ensure your store is always trading legally by coaching the team to use all security tools available to provide a safer place to work.

You will need:

Strong communication skills, with the ability to share knowledge, experience, and best practice, working collaboratively with your team to deliver results.
A natural, welcoming approach with customers, always putting them at the heart of everything you do. You take time to listen, understand others, and build strong relationships with both colleagues and customers.
Energy and resilience to maintain momentum in a fast‑paced and sometimes challenging environment, taking ownership of decision‑making and acting quickly in the best interests of customers and colleagues.
The drive and determination to deliver beyond expectation, doing the right thing whether times are good or challenging, and consistently performing at your best to inspire confidence in others.
Awareness of the competitive landscape, with a proactive mindset focused on identifying and delivering new initiatives that continuously improve the store experience for customers.

What's in it for you:

Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
Request flexible working from day one
Get 10% off and 15% at pay day weekends - save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home
Access to free wellbeing services with a range of resources to support your mind, body, and life
Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%
Benefits to suit you, choose what you use - from discounts and shares to cycle to work schemes
Uniform provided and policies to support you for all of life’s moments, big and small
Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds. For more information about our colleague networks please click here.
Click here to read more about the benefits we have available for our colleagues

About us:

Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day'. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.

We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We're a big business with diverse working patterns and many business areas which means that we can find something that works for you. Everyone is welcome at Tesco.

We have recently announced that we will be moving towards a more blended working week – combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate. Please talk to us to about how this can work for you.

NOTE: Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details on your agreed start date.

We're proud to have been accredited Disability Confident Leader and we're committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please visit https://www.tesco-careers.com/accessibility