Technical Product Owner (API Squad)

We have an exciting opportunity for an experienced API Technical Product Owner to join Tesco Mobile. As a Technical Product Owner for our API Gateway and orchestration platform, you own one of Tesco Mobile’s most critical technology platforms - the backbone of our customer journeys and digital experiences. This platform sits at the heart of how channels, domains, and third‑party systems interact, enabling resilient, scalable and secure end‑to‑end journeys across the business.

Tesco Mobile depends on its Product Owners to be the voice of our customers and colleagues. Our Technical Product Owners work across squads that are responsible for delivering strategic platforms and customer journeys that underpin our digital experiences.

You’ll be joining a cross-functional team that blends technical expertise with customer-centric thinking. Whether the focus is on enabling platform capabilities, improving engineering practices, or enhancing end-to-end journeys, the team is united by a shared purpose: to deliver meaningful value through technology.

We work in agile, empowered squads where collaboration, experimentation, and continuous improvement are part of our DNA. You’ll be supported by engineers, designers, Business Analysts, and stakeholders who are passionate about building great products — and you’ll play a key role in shaping the direction and impact of the work.

You will be responsible for:

You are accountable for maximising the value of the API orchestration layer, balancing customer experience, platform reliability, developer enablement, and long‑term architectural evolution. You will define and execute a clear product strategy as we re‑platform our API Gateway capability, working closely with architects, engineers and stakeholders to evolve the platform beyond a single vendor solution and towards a future‑fit, technology‑agnostic architecture.

You will understand your Product area and make decisions about its development to ensure we meet Product and Tribe OKRs.
Keep abreast of key developments and understand our critical systems and platforms.
Understand the impact my platform has on our customers' experience; their needs and problems influence my Product roadmap.
Facilitate workshops with technical and business stakeholders to gain a shared understanding of needs and goals. Considering dependencies, risks and value at stake in prioritisation decisions.
Set and track KPIs for the Product and have a continuous improvement plan to drive better value for money, scalability, robustness and alignment to product KPIs
Understand the Scrum methodology
Set and iterate our Product vision in collaboration with others in your squad and tribe.
Create and maintain a clear roadmap for your product that is aligned to user and customer outcomes.
Ensure core platforms meet cyber security standards, working closely with the Cyber Security team to prioritise and address vulnerabilities/threats

You will need:

Proven experience owning or working closely with API platforms, API Gateways or integration layers in complex, distributed environments.
Strong understanding of API design, lifecycle management, versioning, security and performance considerations.
Experience with event‑driven architectures, asynchronous integrations, and system‑to‑system orchestration.
Highly analytical with the ability to use telemetry, logs and metrics to understand system behaviour and customer impact.
Comfortable working in technology‑heavy product spaces, translating complex engineering concepts into clear product direction
Experience with API Gateway technologies, such as: Apigee, AWS API Gateway, Kong, MuleSoft Azure API Management or equivalent API management platforms
Strong experience with observability and log analysis tools, such as Splunk, Datadog, OpenTelemetry, ELK or similar.
Cloud‑native experience (AWS and/or Azure), including understanding of networking, security and scalability at platform level.
Experience working in large‑scale replatforming or modernisation programmes.
Background in telecoms, retail or similarly high‑volume, customer‑critical environments.

We’re looking for someone who:

Brings a product mindset to complex technical platforms, with a strong instinct for how platform decisions ultimately affect real customer journeys and experiences.
Is highly analytical and evidence‑led, comfortable using data, logs, metrics and system insights to understand behaviour, diagnose issues, and inform prioritisation.
Excels at working shoulder‑to‑shoulder with engineers and architects, shaping solutions through collaboration rather than prescription.
Is confident operating across multiple disciplines and senior stakeholders, building trust, alignment and shared understanding around platform direction and trade‑offs.
Champions modern engineering and operational practices, working hand‑in‑hand with teams across DevSecOps, CI/CD, automation, reliability and platform lifecycle management.
Is comfortable owning problems that cut across teams and systems, bringing clarity and focus in ambiguous, high‑impact platform spaces.

What's in it for you:

We’re all about the little helps. That’s why we make sure our Tesco colleague benefits package takes care of you – both in and out of work. Click Here to find out more!

Annual bonus scheme of up to 20% of base salary
Holiday starting at 25 days plus a personal day (plus Bank holidays)
Private medical insurance
26 weeks maternity and adoption leave (after 1 years’ service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6 weeks fully paid paternity leave
Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing

About us:

Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day'. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.

We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We're a big business with diverse working patterns and many business areas which means that we can find something that works for you. Everyone is welcome at Tesco.

We have recently announced that we will be moving towards a more blended working week – combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate. Please talk to us to about how this can work for you.

NOTE: Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details on your agreed start date.

We're proud to have been accredited Disability Confident Leader and we're committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please visit https://www.tesco-careers.com/accessibility