Team Leader - The Cafe

CAFE TEAM LEADER

Being a Team Leader in our Cafes is all about creating a rewarding work environment by given the opportunity to make a difference in someone’s day, every day.

Never a late night, you can finally have a career in hospitality with the work-life balance you were looking for! Because our business is growing, we can offer you job security and the opportunity to develop your career alongside us.

If you’re looking for a career in hospitality where you can make a difference by delivering phenomenal standards and store growth and are passionate about creating an exceptional workplace for all your team, this is the role for you!

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You will be responsible for:

Motivating, supporting, and developing your cafe team to deliver exceptional customer service
Supporting your General Manager and deputising when needed
Coaching your cafe team to smash weekly targets
Striving to always do better for your guests
Knowing your Cafe Menu - being prepared to check and challenge all food and drink
Upselling the delicious menu extras and driving your team to do the same
Encouraging your guests to provide their valued feedback
Helping your team to make sure your Cafe stays clean, safe and legally compliant

You will need:

To be 18 years of age or older
Some practical work experience in Cafes, Fast Food, Restaurants, Pubs etc
Experience leading or coaching a small team
To be warm and engaging both with your team and your customers
To have a positive attitude with a passion for customer service
To be someone who thrives in a branded business, with set menus, food specs, etc.
The ability to coordinate multiple tasks in a fast-paced environment
To be an excellent communicator

Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details before your agreed start date.

What's in it for you:

Alongside a fantastic work life balance, we offer excellent benefits that help make The Cafe a great place to work. These include but aren’t limited to::

Colleague Clubcard after 3 months service - 10% increasing to 15% after every pay day for a four-day period, off most purchases at Tesco
Request flexible working from day one
Retirement savings plan
Life Assurance
Access to free wellbeing services with a range of resources to support your mind, body, and life
An exclusive deals and discounts website saving you money on everyday purchases, treats for the family, eating out and utility bills for the home
Uniform provided and policies to support you for all of life’s moments, big and small
Holiday starting at 28 days (Including Bank Holidays)
Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds. For more information about our colleague networks please click here.

About us:

Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day'. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.

We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We're a big business with diverse working patterns and many business areas which means that we can find something that works for you. Everyone is welcome at Tesco.

We have recently announced that we will be moving towards a more blended working week – combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate. Please talk to us to about how this can work for you.

NOTE: Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details on your agreed start date.

We're proud to have been accredited Disability Confident Leader and we're committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please visit https://www.tesco-careers.com/accessibility