Supply Planner –Machines – 12m FTC, Hybrid

Supply Planner –Machines – 12m FTC, Hybrid

At Costa Coffee, we are what we craft. We’re reimagining coffee experiences in over 50 countries and counting, as a key part of the Coca-Cola System. Whether you get your coffee in a store, from a machine, at home, or on the go – we’ve got you covered.
As a Supply Planner –Machines, you’ll manage end-to-end supply planning for Costa AFH machines, ensuring availability and inventory control while driving supplier performance and process improvements to support global growth.
Our teams make a difference. Whether that’s working on new tech for the perfect pour, helping our teams grow, creating award-winning campaigns, crunching the numbers, or developing the latest exciting menu item; together, we stir up success.
We may be a global brand, but we haven’t forgotten our roots. That’s where the Costa Foundation and our fantastic community agenda come in. Whatever your role, you can help us change lives in coffee growing communities and help your local community too.
We also want to help you grow in your career through amazing experiences, our apprenticeship scheme, and development programmes. At Costa, you can go beyond the day-to-day.

So, why Costa?
We didn’t become a global coffee brand by sitting back. When you work here, you join a community that values passion, progression and integrity, with some brilliant perks to sweeten the deal:
• Own a piece of Costa’s success by becoming a share owner in Coca-Cola with our Share Investment Plan (SIP)
• Annual discretionary bonus scheme
• Smart pension with up to 10% employer match
• Private medical cover
• 50% discount in Costa-owned stores
• And more: https://bit.ly/costaperks
We’re passionate about being a great place to work, where you can bring your unique self into our mix. We firmly support diversity, equity and inclusion, and live by our values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge, Trusted Team Players.

What you’ll do
Being a Supply Planner – Machines is about more than getting coffee to the world—it’s about driving real success. You’ll:
• Own and manage the end-to-end supply plan for AFH Machines and components, ensuring availability targets and inventory performance.
• Forecast and manage machines, component, and product supply with suppliers and procurement teams, integrating lead times, capacity, and MOQs.
• Build and maintain strong supplier relationships, driving performance and continuous improvement through KPIs, SLAs, and issue resolution.
• Lead planning cycles, including S&OP, manage delists, and strengthen long-term supply resilience across all markets.
• Collaborate with cross-functional teams, refurbishment partners, and logistics providers to ensure on-time delivery, optimise working capital, and support supply chain projects and system enhancements.
Who you are
It’s your unique ingredients we’re interested in:
• An expert in supply planning with 5+ years’ experience in demand/supply environments.
• Skilled in supplier management, forecasting, and ERP systems.
• A strong communicator with analytical skills and the ability to influence stakeholders.
• Experienced in FMCG, retail, or hospitality sectors (desirable).

Where you’ll work
Right now, our Support Centre teams work flexibly, blending home working with in-person time whenever it matters most – whether that’s a team moment, a creative session, or simply coming together to share ideas.
We’re excited to be moving into a new home for our brand in St Albans in January 2027 – an inspiring space from which our Support Centre teams will work three days a week to connect and collaborate in-person to bring our bold ambition to life.