Strategy and Implementation Support

We are looking for a creative and organised individual who actively seeks attention-grabbing ideas to enhance and support our communications efforts. This role involves crafting engaging content that resonates with our audience and effectively conveys our message. Additionally, the successful candidate will implement our company strategy by collaborating with Operations and Café managers, identifying inventive solutions to improve productivity and address operational challenges. They will provide guidance, monitor progress, and report back to leadership.

You will be responsible for:

Owning internal communications for Tesco Cafe's/ Hospitality
Develop compelling communications to enable colleagues to understand what they need to do in Tesco’s tone of voice
Work collaboratively across the Hospitality team to ensure all colleagues understand company updates, campaign launches and initiatives
Own the recognition programme for Hospitality, ensuring our Operations Managers recognise their teams in the Cafés
Work with external agencies to develop recognition materials for our Café teams
Create engaging videos to not only recognise our teams, but to support with colleague training
Organise colleague photo-shoots with external agencies
Support with colleague training, building Elucidat e-modules for Click&Learn
Facilitate meetings for the Hospitality leadership team
Manage the internal communications inbox, handling queries sent in by café and operations teams
Manage the internal platform ‘Tesco Help’ to ensure all documents and policies are up to date for colleagues
Manage the Tesco Cafe LinkedIn Page, creating compelling content to showcase Tesco Café employer branding
Create monthly cascade pack which compiles information from all central departments, company insights and colleague recognition
Create a weekly action sheet for our Café teams to ensure they are on track with what is going on in the business
Lead and own the café manager listening group to identify opportunities and problems within the business

Attend central meetings, absorb and digest content and then ensure our frontline teams receive the appropriate information to deliver

You will need:

Excellent written and verbal communications
Previous knowledge of multi channel communication methods
Operational Experience preferably within Hospitality
Evidence of working at different levels
Knowledge of working with various social media groups and different communications platforms

What's in it for you:

We’re all about the little helps. That’s why we make sure our Tesco colleague benefits package takes care of you – both in and out of work. Click Here to find out more!

Annual bonus scheme of up to 10% of base salary
Holiday starting at 25 days plus a personal day (plus Bank holidays)
26 weeks maternity and adoption leave (after 1 years’ service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6 weeks fully paid paternity leave
Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing

About us:

Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day'. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.

We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We're a big business with diverse working patterns and many business areas which means that we can find something that works for you. Everyone is welcome at Tesco.

We have recently announced that we will be moving towards a more blended working week – combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate. Please talk to us to about how this can work for you.

NOTE: Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details on your agreed start date.

We're proud to have been accredited Disability Confident Leader and we're committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please visit https://www.tesco-careers.com/accessibility