Shrinkage Business Analyst - Commercial

You will carry out complex analytical work to uncover insights into business performance, identify root causes, and highlight opportunities for improvement. You’ll deliver projects that create meaningful benefits for customers, colleagues, shareholders, and communities. A key focus of this role is improving shrinkage performance by investigating unknown loss across the business. You’ll analyse shrinkage trends, use data-led approaches to understand where and why losses occur, and turn findings into actionable solutions.

You will be responsible for:

Managing workstreams that improve and transform store operations and shrinkage performance, helping us serve customers, communities, and the planet better every day.
Adopting a flexible approach to work across different areas, ensuring plans align with strategic goals and the Service Delivery Model.
Building strong relationships and collaborating with stakeholders across Tesco to achieve objectives and deliver measurable improvements.
Delivering complex analytical work to provide insight into shrinkage trends, identify root causes, and develop data-led solutions.
Using data and statistical analysis to shape hypotheses, test findings, and communicate insights in a clear and engaging way.
Identifying opportunities to reduce shrinkage, creating action plans, and supporting solutions that deliver meaningful benefits.
Acting as a subject matter expert, advising on changes that impact shrinkage and sharing knowledge to build team capability.
Taking ownership of processes and systems, ensuring they are efficient and effective, and embedding digital solutions in key decisions.
Supporting change projects by assessing opportunities, risks, and benefits, and contributing to successful delivery.

You will need:

Excellent written and verbal communication skills, with the ability to present insights clearly and confidently.
Strong analytical skills to identify root causes of complex problems and develop effective solutions.
Experience working with complex data sets, providing analysis that leads to actionable outcomes.
Ability to review, break down, and improve business processes.
Proficiency in data extraction and manipulation using data warehousing tools; SQL is highly desirable.
Advanced Excel skills (VBA knowledge is a plus).
Familiarity with programming or statistical tools such as Matlab, R, or Python (useful but not essential).
Strong stakeholder management and influencing skills.
A numerate degree or equivalent qualification (A-level Maths as a minimum).
Knowledge of statistical analysis and research methods.
Experience in a customer-facing retail environment

What's in it for you:

We’re all about the little helps. That’s why we make sure our Tesco colleague benefits package takes care of you – both in and out of work. Click Here to find out more!

Annual bonus scheme of up to 20% of base salary
Holiday starting at 25 days plus a personal day (plus Bank holidays)
Private medical insurance
26 weeks maternity and adoption leave (after 1 years’ service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6 weeks fully paid paternity leave
Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing

About us:

Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day'. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.

We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We're a big business with diverse working patterns and many business areas which means that we can find something that works for you. Everyone is welcome at Tesco.

We have recently announced that we will be moving towards a more blended working week – combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate. Please talk to us to about how this can work for you.

NOTE: Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details on your agreed start date.

We're proud to have been accredited Disability Confident Leader and we're committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please visit https://www.tesco-careers.com/accessibility