Service Facilities Co-ordinator - Part Time -3 days

As a Service Facilities Coordinator (Car Parks), you’ll play a key role within our Business Support team, overseeing car park operations across both our large and convenience stores. Your focus will be on creating a seamless experience for customers by ensuring they can easily access the parking spaces that best meet their needs.

In this role, you will champion continuous improvement, support operational change, and take pride in maintaining a high standard of service across all sites. You’ll build strong relationships, drive consistent performance, and uphold our commitment to delivering an excellent customer experience every day.

You will be responsible for:

Performance Monitoring: Tracking and evaluating supplier performance, using insights and feedback to support continuous improvement.
Budget Management: Supporting the monitoring of budgets and financial activity for service facilities to ensure efficient and cost‑effective operations.
Supplier Collaboration: Working closely with suppliers to strengthen car park operations and explore opportunities for innovative solutions.
Feedback: Gathering and acting on feedback from stores and customers to help enhance our car parks.
Communication: Managing car‑park-related communication and ensuring stores have timely, accurate, and relevant information.
Project Collaboration: Partnering with the property team to improve the overall offer for customers.
Operational Support: Collaborating with teams across the business to support the effective delivery of car park plans and maintain smooth day‑to‑day operations.
Change Implementation: Supporting the rollout of key change programmes and new propositions.
Training Material: Keeping training materials up to date, engaging, and helpful so colleagues can confidently deliver the right car park processes.
Project Leadership: Leading projects and trials, assessing and managing any operational impacts on stores.
Integrity and Compliance: Acting in line with the business code of conduct, demonstrating integrity, care, and due diligence in all aspects of the role.

Please note, store and supplier in person visits are required as part of this role

You will need:

The ability to communicate clearly, sharing information and ideas in an effective and supportive way.
Confidence in engaging and influencing others to gain support for plans and improvements.
Strong organisational skills to plan and coordinate tasks and resources efficiently.
The ability to track progress, plan ahead, and manage your workload to meet deadlines.
Confidence in monitoring budgets and ensuring spending stays within agreed limits.
Strong relationship‑building skills to create and maintain positive working relationships.
Self‑motivation and the ability to work independently while staying focused and driven.
Basic computer skills, including using Excel for tracking data and budgets, and PowerPoint for preparing presentations.
A strong customer focus, using an understanding of customer needs to help improve their experience.
Experience in retail operations and/or managing suppliers and standards.

What's in it for you:

We’re all about the little helps. That’s why we make sure our Tesco colleague benefits package takes care of you – both in and out of work. Click Here to find out more!

Annual bonus scheme of up to 10% of base salary
Holiday starting at 25 days plus a personal day (plus Bank holidays)
26 weeks maternity and adoption leave (after 1 years’ service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6 weeks fully paid paternity leave
Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing

About us:

Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day'. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.

We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We're a big business with diverse working patterns and many business areas which means that we can find something that works for you. Everyone is welcome at Tesco.

We have recently announced that we will be moving towards a more blended working week – combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate. Please talk to us to about how this can work for you.

NOTE: Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details on your agreed start date.

We're proud to have been accredited Disability Confident Leader and we're committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please visit https://www.tesco-careers.com/accessibility