Senior Product Designer - Retail Media

We’re looking for a resourceful, imaginative and ambitious Senior UX Designer to join our multidisciplinary team at Tesco Retail media.

As a senior product designer at the UK’s largest supermarket, you’ll be crafting experiences that help millions of people shop better. You’ll help discover new opportunities, contributing to the intuitive and crafted solutions that improve every stage of a customer’s shopping journey. You'll understand business objectives and user expectations, assisting in developing design solutions that surpass both. You’ll become an expert in testing, iterating and improving what you do and how you do it.

Audiences don't get bigger or more diverse than this. We have 11 million active app users and over 1 million online grocery orders a week. So, you’ll really need to roll up your sleeves and get stuck in. You'll need a big appetite for human-centred design, customer research and data and analytics. Collaboration mixed with expertise and insight is the recipe for successful design. So you’ll be working with some of the finest UX and UI designers, researchers, UX writers, service designers, data and analytics experts, product managers and developers.

Our secret ingredient is our digital design system. Experience with using a design tool, whether for small tweaks or complete user experience creation.

Here’s a taste of what you can expect.

You’ll join a business that values your expertise, experience and insight. That nurtures your personal and career growth, with opportunities for every stage of your journey. You will be a crucial member of a dedicated team consisting of individuals from a diverse set of backgrounds who share your determination and passion. You'll enjoy a hybrid role that creates the perfect work/life balance, helping you be who you are both professionally and personally. And a benefits package that’s more than competitive.

You will be responsible for:

Lead on large and small projects from start to finish, redefining complicated colleague experiences into simple and intuitive solutions.
Own the end-to-end design process from understanding the problem space and prioritising opportunities, through to exploring potential solutions, prototyping and validating with users.
Advocate for human-centered design with your collaborators and the broader business. Help other fields understand the value design can bring to our products.
Work within and across Agile squads to design, develop and improve the user experience across our digital products.
Work in partnership with Product Managers to understand and define user problems and to build testable hypotheses that improve the user experience.
Work with UX researchers to conduct discovery and design validation research with users, including activities such as user interviews, A/B testing, usability testing and surveys.
Collaborate with diverse teams. Collaborate closely with UI designers, researchers, engineers, product managers, data analysts, and business collaborators to explore, build, and deliver designs.
Use quantitative data and partner with the analytics team to advise your work.
Promote and produce design executions that use inclusive design principles and align with W3C accessibility guidelines.
Use and promote data-driven decision making within your work, and when measuring the impact of your achievements.
Coordinate and lead workshops with business partners and user groups.
Use Figma and the Digital Design System to create UI designs and prototypes.
Deliver valuable, high-quality, and consistent work without sacrificing speed by using our Digital Design System and its standardised foundations, components, and patterns.
Collaborate with the design system team to evolve the design system based on user needs.

You will need:

5+ years product design experience.
A strong portfolio demonstrating experience in design thinking methodologies and expertise across web, responsive and native apps.
Passion for solving business and user problems while balancing all facets of a user experience, including strategy and research, information architecture, interaction design and accessibility.
Detailed understanding of the end-to-end iterative design process including how to develop and use design research, journey mapping, wire-framing, prototyping, and user testing to achieve human-centered design solutions.
Proficiency with current industry design and collaboration tools such as Figma and Miro.
Proficiency in interaction design for web (desktop and mobile) and native applications.
Experience working with design systems.
Ability to use both quantitative and qualitative insight to inform decision-making.
Experience of designing with accessibility in mind and meeting WCAG 2.1 level AA.
Experience at carrying out user research, including interviews, observation, and usability testing.
Experience collaborating closely with multiple fields including product and engineering.
Strong written, verbal communication and presentation skills to all levels of seniority and subject areas within the organisation.
Ability to coach, mentor and set standards for ways of working for more junior team members.
Self-motivated and organised with good time management skills.
Previous experience in the retail sector or working on enterprise products is an advantage.
Able to travel nationally and globally

What's in it for you:

We’re all about the little helps. That’s why we make sure our Tesco colleague benefits package takes care of you – both in and out of work. Click Here to find out more!

Annual bonus scheme of up to 20% of base salary
Holiday starting at 25 days plus a personal day (plus Bank holidays)
Private medical insurance
26 weeks maternity and adoption leave (after 1 years’ service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6 weeks fully paid paternity leave
Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing

About us:

Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day'. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.

We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We're a big business with diverse working patterns and many business areas which means that we can find something that works for you. Everyone is welcome at Tesco.

We have recently announced that we will be moving towards a more blended working week – combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate. Please talk to us to about how this can work for you.

NOTE: Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details on your agreed start date.

We're proud to have been accredited Disability Confident Leader and we're committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please visit https://www.tesco-careers.com/accessibility