Senior Creative Operations Manager - Whoosh
Shire Park, Kestral Way, Welwyn Garden City
Creative Workflow & Project/Campaign Management – Oversee end‑to‑end production from concept through delivery, managing timelines, workflows, and resource allocation to keep projects moving smoothly.
Stakeholder Collaboration – Partner with key stakeholders to align creative execution with commercial objectives and KPIs, ensuring clarity, consistency, and buy‑in for campaigns.
Resource & Capacity Management – Monitor and manage team capacity, ensuring the right talent and resources are deployed efficiently to meet demand.
Technology & Systems Management – Champion automation and AI‑driven tools to enhance efficiency. Ensure teams have the right access and support for tools such as Adobe CC, Figma, Workfront, and other core systems.
Process Optimisation – Develop and refine streamlined workflows, improve briefing processes, and drive continuous improvement using data‑driven insights.
Reporting & Decision‑Making – Leverage performance metrics, operational data, and reporting to assess team effectiveness and inform strategic decisions that improve productivity.
You will be responsible for:
Creative Workflow & Project/Campaign Management – Oversee end‑to‑end production from concept through delivery, managing timelines, workflows, and resource allocation to keep projects moving smoothly.
Stakeholder Collaboration – Partner with key stakeholders to align creative execution with commercial objectives and KPIs, ensuring clarity, consistency, and buy‑in for campaigns.
Resource & Capacity Management – Monitor and manage team capacity, ensuring the right talent and resources are deployed efficiently to meet demand.
Technology & Systems Management – Champion automation and AI‑driven tools to enhance efficiency. Ensure teams have the right access and support for tools such as Adobe CC, Figma, Workfront, and other core systems.
Process Optimisation – Develop and refine streamlined workflows, improve briefing processes, and drive continuous improvement using data‑driven insights.
Reporting & Decision‑Making – Leverage performance metrics, operational data, and reporting to assess team effectiveness and inform strategic decisions that improve productivity.
You will need:
Proven experience increative operations, project management, or production.
Strong communication, negotiation, and leadership skills.
Proficiency in project management tools and production software.
Ability to manage multiple complex projects in a fast-paced environment.
What's in it for you:
We’re all about the little helps. That’s why we make sure our Tesco colleague benefits package takes care of you – both in and out of work. Click Here to find out more!
Annual bonus scheme of up to 20% of base salary
Holiday starting at 25 days plus a personal day (plus Bank holidays)
Private medical insurance
26 weeks maternity and adoption leave (after 1 years’ service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6 weeks fully paid paternity leave
Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing
About us:
Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day'. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.
We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We're a big business with diverse working patterns and many business areas which means that we can find something that works for you. Everyone is welcome at Tesco.
We have recently announced that we will be moving towards a more blended working week – combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate. Please talk to us to about how this can work for you.
NOTE: Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details on your agreed start date.
We're proud to have been accredited Disability Confident Leader and we're committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please visit https://www.tesco-careers.com/accessibility
