Security Dispatch Bay Supervisor
Hounslow
Job Description
1. Operational Supervision
Allocate bays and confirm trucks are correctly positioned.
Oversee vehicle checks before loading and remain present until dispatch.
Prevent unauthorised access to vehicles and secure areas.
Support smooth workflow, resolving bottlenecks quickly.
2. Seal Control
Supervise the use, issue, and recording of tamper-evident seals.
Verify at least 10% of seal numbers against the Catering Security Seals Form.
Confirm all final door seals are applied and documented correctly.
Escalate missing, broken, or suspicious seals without delay.
3. Documentation
Check Dispatchers’ completion of Security Certificates and other records.
Ensure all paperwork is clear, accurate, and complete before release.
Record incidents, discrepancies, or delays in line with company policy.
4. Security and Compliance
Enforce compliance with aviation security regulations and company policy.
Ensure screened and unscreened items remain strictly separated.
Conduct spot checks on staff performance and provide on-the-job coaching.
Escalate any suspected tampering or irregularities to the Security Manager.
5. Health & Safety
Enforce health and safety requirements in the loading bay, including:
Vehicle movements
PPE compliance and manual handling practices
Housekeeping and safe access routes
Stop unsafe practices immediately and report hazards.
6. Communication and Leadership
Lead bay briefings and handovers at shift start and end.
Coordinate with drivers, loaders, and security staff to keep operations on time.
Motivate and support Dispatchers and Yard Runners to perform to a high standard.
Report significant issues or incidents directly to the Security Manager.
Company Description
Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress.
Qualifications
Previous experience supervising teams in logistics, dispatch, or security.
Clear written and spoken English for briefings and documentation.
Strong leadership, organisation, and problem-solving skills.
High attention to detail with a safety-first approach.
Physically able to work in active bay operations.
Must be trained, or willing to train, in aviation security and supervisory responsibilities.
Additional Information
We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including:
£13.50 per hour
Enjoy perks by referring your friends through our Refer a Friend Scheme
Save money and time with On-Site Free Meals
Expand your skills and knowledge through our in-house training opportunities.
A business where you can have a real impact, we’re not afraid of new ideas!
Genuine career development opportunities, both nationally and internationally
The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market
DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status
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