Sales Associate - Wine & Spirits

We are currently looking for a full time Sales Associate to join our prestigious Wines & Spirits department, home to over 1,400 wines and 400 varieties of spirits. You will be part of a friendly, knowledgeable team that loves sharing expertise and creating unforgettable experiences for our customers.

You will also enjoy a package that includes a minimum salary of £29,988 + commission, as well as access to our renowned Harrods benefits, including generous discounts across our store and restaurants.

About the Role

In this role you will be responsible for playing a key part in creating exceptional experiences for our customers. Your role is all about delivering outstanding service, sharing your expertise, and representing the Harrods brand.

You will:

Provide world-class customer service and build lasting relationships.
Demonstrate exceptional product knowledge across wines and spirits.
Advise customers on the perfect wines and spirits based on their preferences.
Understand the principles of wine storage, service, and food pairing.

This role is fully on site, working 5 out of the 7 days a week.

About You

You will have a passion for wines and spirits ideally having prior working experience within the industry and developing your knowledge within this field. You care about creating memorable moments for Harrods customers and always go the extra mile.

You will:

Be open-minded, enthusiastic, and eager to learn.
Enjoy storytelling and bringing products to life for customers.
Have technical knowledge of wines and spirits (WSET Level 2 or 3, or similar qualifications are a plus, but not essential)
Be highly organised to keep the shop floor running smoothly.
Work collaboratively and build strong relationships with colleagues and customers.

About Us

Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.

Our Promise to You

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.

Uniquely You

Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply.

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

If you want to know more about life at Harrods, search #TogetherHarrods on LinkedIn, or follow us on Instagram @togetherharrods.