Receptionist

Are you a friendly, confident, and well-presented individual who enjoys delivering exceptional customer service? We’re looking for a Receptionist to join our luxury British country pursuit retailer, playing a key role as part of the store’s welcoming face.

About the Role:
As Receptionist, you will be one of the first points of contact for our customers, combining warm hospitality with sales support. This busy and varied role involves greeting visitors, operating the till, handling “Click & Collect” orders and alterations, and selling accessories in the reception area.

Key Responsibilities:
Welcome customers and visitors with a warm, professional attitude
Maintain a smart and polished appearance
Operate the till accurately
Manage “Click & Collect” and alterations handover
Liaise with the tailor regarding garment alterations
Promote and sell accessories displayed at reception
Keep the reception area tidy, well-stocked, and inviting
Direct visitors attending meetings with back-of-house staff

What We’re Looking For:
Excellent multitasking skills in a fast-paced environment
Strong customer service and communication skills
Attention to detail and pride in maintaining an attractive workspace
Basic cash handling and till operation experience
Ability to work well as part of a team with support from a Reception Supervisor

Training:
Full training will be provided to help you succeed in this role.

If you’re passionate about providing outstanding customer experiences and thrive in a dynamic environment, we’d love to hear from you!