People Safety Manager
Shire Park, Kestral Way, Welwyn Garden City
This role is responsible for driving safety compliance, continuous improvement and strategic safety activity across our Stores and Cafés.
The role plays a key part in delivering the Retail People Safety strategy through practical, data‑led solutions that strengthen legal compliance, risk management and safety culture. You’ll lead and manage safety projects and Retail People Safety Management Systems, ensuring full alignment with ISO 45001 and Tesco safety standards.
Working collaboratively with Store Operations, Cafés, our Property and wider Group functions, you’ll drive consistency, embed best practice and support the development of a positive, proactive safety culture for both colleagues and customers.
You will be responsible for:
Maintaining Retail People Safety risk management documentation, including risk assessments, risk registers and improvement plans, supported by appropriate governance and assurance activity.
Delivering safety projects and improvement initiatives aligned to the Retail and wider Group Safety Strategy, with clear scope, governance and measurable outcomes.
Working closely with Retail and Café safety sponsors, operational and regional teams, USDAW, Property, Engineering, Maintenance and Group Safety to support consistent and effective delivery.
Using insight from incidents, audits, colleague feedback and data to identify emerging risks and support targeted, evidence‑based improvements across stores and cafés.
Supporting the integration of safe ways of working and positive safety culture into retail operations and change activity, engaging early to help design safety in from the outset.
Coordinating Retail Safety Governance activity, including drafting and maintaining Safety Management System documentation and supporting engagement through governance forums.
Providing specialist Retail People Safety advice across retail operations, Tesco Cafés and Design Standards Governance to support safe design and reduced risk.
Developing and delivering Retail People Safety communications and awareness activity to support clear, engaging and actionable safety priorities.
Supporting improvements in safety culture and capability, including training, learning from incidents and continuous improvement.
Preparing Investment Committee papers to support safety funding requests and managing budgets and forecasts for assigned safety projects.
Providing regular updates and assurance to the Lead Retail People Safety Manager on progress, risks and delivery outcomes.
You will need:
Experience supporting or delivering projects or programmes, with strong planning and organisational skills.
The ability to build positive working relationships and engage a wide range of stakeholders.
Clear communication and presentation skills, including the ability to present information to senior stakeholders.
Experience with risk assessment and risk management, within a safety, operational or change environment.
Experience writing policies, processes or formal documentation.
Confidence working with data, trends and insights to inform decisions and recommendations.
Experience preparing reports and papers to support governance or decision‑making.
Experience in a retail, café or fast‑paced customer‑focused environment (desirable).
A recognised safety qualification such as NEBOSH, or equivalent (desirable).
What's in it for you:
We’re all about the little helps. That’s why we make sure our Tesco colleague benefits package takes care of you – both in and out of work. Click Here to find out more!
Annual bonus scheme of up to 20% of base salary
Holiday starting at 25 days plus a personal day (plus Bank holidays)
Private medical insurance
26 weeks maternity and adoption leave (after 1 years’ service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6 weeks fully paid paternity leave
Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing
About us:
Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day'. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.
We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We're a big business with diverse working patterns and many business areas which means that we can find something that works for you. Everyone is welcome at Tesco.
We have recently announced that we will be moving towards a more blended working week – combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate. Please talk to us to about how this can work for you.
NOTE: Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details on your agreed start date.
We're proud to have been accredited Disability Confident Leader and we're committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please visit https://www.tesco-careers.com/accessibility
