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Online Trading Manager

Shire Park, Kestral Way, Welwyn Garden City

Employer: Tesco

Salary: Competitive

Reference: tesco/TP/18007699/966226/614

Date added: 12 hours ago

As the Online Trading Manager – Ecommerce Content & Campaigns, you will lead the strategic planning, execution, and optimisation of trade-related content across Tesco’s grocery homepage, trade events, and value propositions across the Tesco digital estate.

You’ll champion the use of new capabilities within your team, ensuring the team effectively utilises tools like CMS features and works closely with the Online Trading Tools Manager and the Online Trade Planning team to test new personalised trade capabilities. You’ll also define differentiated strategies for the GHP and App homepage, recognising their distinct roles in fulfilling customer missions.

You’ll work cross-functionally with Customer, Creative, UX, Digital Marketing, and Propositional teams to ensure content is inspirational, relevant, and strategically aligned. You’ll also apply project management principles, including stakeholder mapping and end-to-end customer journey mapping, to ensure seamless coordination and engagement across all touchpoints. You’ll play a key role in shaping the future of online trading at Tesco, bringing energy, innovation, and leadership to a fast-paced, evolving digital environment.

#LI-RD1

You will be responsible for:

· Lead the coordination, execution, and real-time optimisation of trade-related content across Tesco’s grocery homepage, trade events, and value propositions, working collaboratively to create content that inspires and balances quality, value, and relevance.

· Collaborate with propositional teams to ensure best-in-class execution of content that aligns with strategic priorities and customer needs.

· Influence cross-functional teams, including Digital Marketing, to ensure campaigns are fully integrated across all touchpoints and deliver a seamless end-to-end customer experience.

· Partner with the Retail Media team to identify and maximise monetisation opportunities within trade events.

· Use analytics, SEO reporting, and accessibility best practice to inform content planning and continuous improvement through in-flight adjustments to drive conversion rate.

· Collaborate with the digital analytics team to evolve how content effectiveness is measured, considering recent tech changes and visit impacts.

· Support the rollout of self-serve analytics and support the Lead Online Trading Manager to develop a 1–2 year plan for team capability and tooling to deliver personalised content goals.

· Own and manage the online trade content plan, ensuring alignment with seasonal, brand, and proposition priorities.

· Map and manage the customer journey across all digital touchpoints, including digital marketing and comms channels, ensuring consistency and relevancy throughout.

· Use emerging segmentation and personalisation capability to test and learn and develop effective usage in key moments and aid content discovery and customer loyalty.

· Partner with stakeholders across Customer, Marketing, Trade, and Propositional teams to align on shared objectives and manage expectations.

· Lead the evolution of tesco groceries homepage planning to balance portfolio priorities and leverage new tech functionality.

You will need:

· Proficient in using website analytics tools like Adobe Analytic or other comparative reporting software

· SEO best practice understanding

· CMS platform familiarity and usage

· Project management tools (e.g., Jira, Adobe Workfront)

· Experience in people management and coaching

· In depth understanding of eCommerce and online trading.

· Strong analysis skills to interpret data and generate insight

What's in it for you:

We’re all about the little helps. That’s why we make sure our Tesco colleague benefits package takes care of you – both in and out of work. Click Here to find out more!

Annual bonus scheme of up to 20% of base salary
Holiday starting at 25 days plus a personal day (plus Bank holidays)
Private medical insurance
26 weeks maternity and adoption leave (after 1 years’ service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6 weeks fully paid paternity leave
Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing

About us:

Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day'. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.

We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We're a big business with diverse working patterns and many business areas which means that we can find something that works for you. Everyone is welcome at Tesco.

We have recently announced that we will be moving towards a more blended working week – combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate. Please talk to us to about how this can work for you.

NOTE: Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details on your agreed start date.

We're proud to have been accredited Disability Confident Leader and we're committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please visit https://www.tesco-careers.com/accessibility

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