One Stop - Store Manager

We’re looking for a Store Manager to join our team at One Stop, a subsidiary of Tesco. As a Store Manager, you will be working in a fast paced retail environment where no day is the same.

You will be responsible for the overall daily operations of your store, ensuring efficiency and profitability.

As the customer is at the heart of everything we do, you will be constantly looking for ways to improve service in your store through on the job coaching and feedback.

With your guidance, your store will always remain a safe place to work and shop.

You will be responsible for:

Responsible for leading and line managing a team of Shift Leaders and colleagues within one store, ensuring regular quality time is spent with them on shift.

Build strong relationships with colleagues, understanding how they feel about working in the store through active listening and open conversations. Lead and enable a culture where colleague experience is at the heart of everything.

Role model curiosity and a self-serve culture, confidently using available tools to resolve queries and encouraging the team to do the same.

Lead a culture where the basics are delivered right first time, including ensuring colleagues are trained, welcomed warmly to One Stop, and compliant with all aspects of pay and employment. Ensure colleagues have the tools to do their job and support safety, health and wellbeing at work.

Continually review the structure and capability of the team to ensure a future-fit workforce, inspiring great performance and supporting development to build a high-performing team.

Complete all people leadership tasks, including absence management and problem solving, while recognising and celebrating team contribution and performance regularly.

Understand store resource needs, identify and develop internal talent, and recruit the best external candidates. Ensure a diverse and inclusive talent pipeline that reflects the community served.

Manage all store KPIs, sharing ideas with other Store Managers in the area to maximise growth and profitability. Performance measured through day-to-day delivery, strategic objectives and impact on others.

Oversee the operation of all store services, including Post Office Local, Evri and vending.

Implement business changes and new ways of working within the store.

Resource the store within the labour budget to ensure it remains open for trading and fully compliant, while prioritising candidate care and following recruitment principles.

Ensure customers have a great shopping experience and that the business brings value to the local community through trusted partnerships.

Coach the team daily to deliver excellent store standards and a great shopping trip.

Review local competitor activity to understand threats and opportunities, turning insight into action.

Ensure customers and colleagues go home safely every day by leading a strong health and safety culture and reviewing incidents, accidents and audit performance.

Support the team with day-to-day tasks such as serving customers, stock replenishment and completing safe and legal routines, alongside leadership responsibilities.

Act as the DPS/Premises Licence holder, maintaining responsibility for all alcohol sales within the store.

If this store has a Post Office Local, You will be responsible for operating and managing all Post Office processes therefore you will need to undertake a Post Office Financial and criminal conviction background check, which you will be required to pass in order to proceed with this role, if these checks fail, we will be forced to withdraw the job offer.’

What's in it for you:

One Stop is committed to making everyday life easier for our customers! With a strong presence in local communities, we offer a wide range of quality products at great value, alongside friendly and helpful service. As part of the Tesco Group, One Stop combines the benefits of a large organisation with the close-knit feel of a neighbourhood store. We’re passionate about creating a welcoming environment for both our customers and our colleagues and we’re always looking for enthusiastic individuals to join our growing team!

Flexible Working

We know life looks a little different for each of us. That’s why at One Stop, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.

One Stop Benefits

At One Stop, we value our colleagues just as much as our customers — and that’s reflected in the wide range of benefits we offer.

To explore the full list of colleague benefits, please click here and scroll to the bottom of our Careers Page.

*As a proud subsidiary of the Tesco Group, One Stop operates as an independent business. This means that while we share the same values, the benefits we offer may differ from those available at Tesco.*

Community Involvement

At One Stop, being part of the community is at the heart of everything we do. From supporting local charities and groups to partnering with national organisations, we’re proud to give back in meaningful ways.

Over the past decade, we’ve raised over £10.4 million for good causes and donated the equivalent of 1.6 million meals through our partnerships with FareShare and Olio, helping to reduce food waste and support those in need.

Working with us means you’ll have the chance to make a real difference whether it’s climbing mountains, running marathons, or simply organising a local raffle, our colleagues go the extra mile to support the causes they care about.

Diversity & Inclusion at One Stop

At One Stop, everyone is welcome. We’re proud to be an inclusive workplace that celebrates the unique backgrounds, perspectives, and experiences of our colleagues. Everyone is treated fairly and with respect. Diversity and inclusion are at the heart of our values.

As a Disability Confident Leader (Level 3), we’re committed to creating an accessible and supportive environment for all. We offer reasonable adjustments throughout the recruitment process, including interviews, to ensure every candidate has a fair opportunity to succeed. For further information on the accessibility support we can offer, please Click here.

Our six colleague networks Armed Forces, Disability, LGBTQ+, Families & Carers, Race & Ethnicity, and Women help foster a safe, supportive environment where everyone can thrive and be themselves. For more information about our networks please Click here

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*One Stop have the right to withdraw the vacancy before the closing date should a successful application be received prior to the closing date. As such we would highly encourage you to submit your application as soon as you can.*

About us:

Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day'. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.

We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We're a big business with diverse working patterns and many business areas which means that we can find something that works for you. Everyone is welcome at Tesco.

We have recently announced that we will be moving towards a more blended working week – combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate. Please talk to us to about how this can work for you.

NOTE: Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details on your agreed start date.

We're proud to have been accredited Disability Confident Leader and we're committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please visit https://www.tesco-careers.com/accessibility