Marketplace Operations Executive

Marketplace is central to Tesco’s ambition to be Easily the Most Convenient grocer, offering customers an extended range of high‑quality third‑party products alongside their everyday essentials.

As a Marketplace Operations Executive, you’ll work closely with teams across Technology, Digital Product, Finance, and Online Operations, becoming an expert in your area and helping build this exciting new capability. No two days will be the same as you support process improvements, solve operational challenges, and shape the future of Marketplace for our customers.

You will be responsible for:

Acting as a subject matter expert on Seller performance, compliance, and operations.
Supporting the quality and integrity of products listed on Marketplace.
Using your marketplace knowledge to help Sellers maintain and grow their businesses.
Maintaining reporting to track KPIs and flagging where action is required.
Ensuring all Sellers adhere to Tesco Marketplace guidelines.
Working closely with the Customer Engagement Centre, Quality, Product/Tech, and other partner teams to resolve issues.
Responding quickly to emerging compliance or operational challenges and helping improve relevant processes.
Keeping all supporting documentation up to date and to a high standard.
Contributing to weekly stakeholder meetings.

You will need:

Experience supporting and problem‑solving within medium‑ to long‑term projects and strategic initiatives.
Excellent interpersonal and communication skills.
The ability to quickly understand and use multiple product systems.
Experience managing your time effectively, particularly when handling high‑priority tasks and multitasking.
Strong data manipulation skills, including proficiency with spreadsheets and data analysis.
An aptitude for learning new skills and a proactive, forward‑thinking approach to continuous development.
Experience working in an online retail environment.
The ability to present data and initiatives clearly to audiences with varying levels of subject‑matter expertise.

What's in it for you:

We’re all about the little helps. That’s why we make sure our Tesco colleague benefits package takes care of you – both in and out of work. Click Here to find out more!

Annual bonus scheme of up to 10% of base salary
Holiday starting at 25 days plus a personal day (plus Bank holidays)
26 weeks maternity and adoption leave (after 1 years’ service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6 weeks fully paid paternity leave
Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing

About us:

Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day'. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.

We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We're a big business with diverse working patterns and many business areas which means that we can find something that works for you. Everyone is welcome at Tesco.

We have recently announced that we will be moving towards a more blended working week – combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate. Please talk to us to about how this can work for you.

NOTE: Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details on your agreed start date.

We're proud to have been accredited Disability Confident Leader and we're committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please visit https://www.tesco-careers.com/accessibility