Loyalty Executive

Tesco Ireland is currently recruiting for a Loyalty Executive. The key purpose of this role is to manage the day-to-day operations of running CRM campaigns, specifically targeted coupon campaigns.

You will be responsible for:

Owning campaign critical path and ensuring timelines are set, communicated with team members and adhered to
Assessing and planning for any risks to successful delivery of campaign
Owning and managing campaign documentation including briefs, critical paths, SLAs, request/amend forms etc.
Assisting with campaign budget management including managing budget trackers, POs and Assisting with any in-store/online testing required to validate/improve customer journeys
Assisting with analysis/reporting of CRM campaigns

You will need:

Essential:

1+ years experience of some project management/project leading responsibility
The ability to work with multiple cross-functional, internal/external stakeholders
Basic excel skills (such as Pivot tables, VLOOKUP)

Desirable:

1+ years experience leading responsibility in a CRM/campaign/customer context
Customer/Marketing educational or work background
Experience in Marketing/campaign operations
Basic marketing/customer copywriting skills

What's in it for you:

We offer excellent benefits that help make Tesco a great place to work. These include but aren’t limited to:

Competitive Salary
Retirement Savings Plan
Life Assurance Cover
Annual Bonus
Our Virtual GP service provides free and confidential access to an online GP through video GP consultations, and online prescription service for colleagues. The service is also available to families of colleagues who live at the same address for a reduced cost.
24/7 access to our Employee Assistance Programme (EAP) for you and family members for in the moment emotional support along with free access to a range of wellbeing services supporting you under our new Wellbeing First approach of Body, Mind and Life.
Colleague Clubcard offering 10% discount across stores and online, with 15% discount weekends once a month (Friday to Sunday), and 20% off twice a year. There is also 20% off F&F clothing, all year long, these various discounts can be extended to a family member with a 2nd Clubcard available.*
Annual leave
Save As You Earn Scheme

*Entry requirements and rules of the scheme apply

About us:

Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day'. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.

We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We're a big business with diverse working patterns and many business areas which means that we can find something that works for you. Everyone is welcome at Tesco.

We have recently announced that we will be moving towards a more blended working week – combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate. Please talk to us to about how this can work for you.

NOTE: Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details on your agreed start date.

We're proud to have been accredited Disability Confident Leader and we're committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please visit https://www.tesco-careers.com/accessibility