Learning & Development Coordinator
Hounslow
Job Description
Job Summary
We are looking for a Learning and Development Coordinator to support the delivery of all learning needs for the business via our Learning Management System (LMS). This role is responsible for delivering and embedding high-quality, engaging learning solutions and acting as an ambassador for DO & CO across all teams. The position also supports the learning and development elements of the HR agenda, contributing to the people strategy and championing people innovation.
What will you be doing?
Delivering quality and engaging learning solutions including induction courses, workshops development, apprenticeships, and talent programmes where appropriate
Support the implementation, optimisation, and ongoing management of learning and development systems and processes, ensuring effective delivery, accessibility, and continuous improvement of learning across the business
Utilise our Learning Management System (LMS) to effectively organise learners for their required courses, as well as monitor, track, and report on training completion and recurrent training as needed
Providing learning expertise and support to our operations team in a professional and commercial way; whilst always driving the culture, vision and values of D0 & CO
Support the design, development and implementation of learning across the unit, including new tools, technology, process, product, cross skilling, soft-skills, behaviours and mind-sets
Work with the leadership team to support their capability for leading change
Complete training needs analysis and review and recommend training to address legislative/regulatory requirements
Providing astute partnering on discrete pieces of design and development, ensuring we offer great learning interventions that support the needs of the business
Facilitation of measurement and analysis of effectiveness of learning solutions
Support the maintenance of a highly engaging and effective L&D group on our internal communications platform and use the tool to positively impact awareness of L&D across the business
Support and facilitate our apprenticeship programme and professional development offering
Company Description
Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress.
Qualifications
Strong presentation and facilitation skills, with the ability to impactfully share subject materials to larger groups, face-to-face or video
A minimum of 2 - 4 years of relevant professional experience within Learning and Development
Understanding of learning models and Learning Management Systems including content uploads, user enrollment, and reporting
Experience producing online training materials is desirable
Experience of apprenticeship standards
Strong strategic and problem-solving skills with the ability to negotiate and influence
Excellent administrative and interpersonal skills as well as strong organisational skills and initiative
Proficient computer skills – especially Microsoft Suite of applications (Word, PowerPoint, Excel)
You are a clear and engaging communicator, strong written and verbal English, and will use a variety of methods to keep the team well informed
The ideal candidate will exhibit: an ability to maintain confidential information in a professional manner; demonstrated ability to produce results, prioritise and perform a variety of tasks on short notice within demanding deadlines; and proven ability to work under pressure
Additional Information
We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including:
Competitive salary
On-site role
Enjoy perks by referring your friends through our Refer a Friend Scheme
Save money and time with On-Site Free Meals
Expand your skills and knowledge through our in-house training opportunities.
A business where you can have a real impact, we’re not afraid of new ideas!
Genuine career development opportunities, both nationally and internationally
The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market
DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status
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