Lead Technical Maintenance Manager

As a Lead Technical Maintenance Manager, you’ll play a vital part in keeping our stores safe, legal and fully operational for our customers and colleagues. You’ll be accountable for the technical and engineering support behind our maintenance delivery, ensuring exceptional service and standards across our retail estate. From resolving complex issues to driving continuous improvement, you’ll help create a seamless shopping experience while supporting our teams and stakeholders with expert guidance and a proactive approach.

The Hiring Manager for this role is Andrew Williams.

You will be responsible for:

Always follow health and safety rules and help improve how we do things safely.
Make sure our stores get great technical support when things go wrong or need fixing.
Help support big projects that link to our business goals.
Lead how we prepare for summer and winter maintenance across the estate.
Help deliver changes that improve how we work and boost performance every year.
Spot problems early and find smart solutions in technical and engineering areas.
Work closely with teams across the business to make sure solutions work locally.
Make sure we meet all safety, legal and compliance standards – and go beyond where we can.
Guide our field teams so they know what good looks like and deliver it.
Team up with Development and Technical Assurance to keep our standards high.
Support our technical managers so they can help technicians keep stores safe and working.
Build and deliver a yearly improvement plan with our design, engineering, and supplier teams.
Regularly check in with your team to support their development and career journey.
Make sure planned and emergency jobs are done well and on time.
Keep our operating procedures and emergency plans up to date.
Be the go-to person for technical questions, building strong relationships with senior stakeholders.
Help manage major technical issues and make sure we learn from them.

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You will need:

• Considerable and demonstrable technical and maintenance engineering experience

• Experience in a similar scale remote / site maintenance engineering business

• Senior stakeholder management and Influencing skills

• Qualified in Engineering discipline / time served level 3 / HNC or above ideally in electrical or mechanical discipline.

• Advanced technical knowledge and understanding of hard services categories.

• Engineering Innovation through collaboration with stakeholders.

• Knowledge of asset life cycle management and maintenance methodologies / RCM / predictive maintenance strategies

• Experienced in lean methodologies, RCA and PM techniques

• Hold professional registration to IEng / CEng level.

What's in it for you:

We’re all about the little helps. That’s why we make sure our Tesco colleague benefits package takes care of you – both in and out of work. Click Here to find out more!

Annual bonus scheme of up to 20% of base salary
Holiday starting at 25 days plus a personal day (plus Bank holidays)
Private medical insurance
26 weeks maternity and adoption leave (after 1 years’ service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6 weeks fully paid paternity leave
Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing

About us:

Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day'. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.

We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We're a big business with diverse working patterns and many business areas which means that we can find something that works for you. Everyone is welcome at Tesco.

We have recently announced that we will be moving towards a more blended working week – combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate. Please talk to us to about how this can work for you.

NOTE: Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details on your agreed start date.

We're proud to have been accredited Disability Confident Leader and we're committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please visit https://www.tesco-careers.com/accessibility