Lead Online Development Manager

Tesco is the biggest Online grocer in the UK and one of the largest in the world. Our Fulfilment operation is fundamental to supporting the success of Online, and the greatest lever in achieving our profitability objectives. As a Lead Operations Development Manager you will translate strategy into action, executing plans brilliantly and working collaboratively and cross functionally with multiple stakeholders. You will lead multiple projects, people and be a subject matter expert. As a Lead, you set the standard of the team, and foster a culture of excellence. You will work in an Agile environment as part of a squad of colleagues working towards a common goal.

You will be responsible for:

Embracing working in an Agile environment where colleagues have responsibility for shaping their own work and collaborating across different skillsets to acheive common Objectives and Key Results.
Ensuring Tesco project management principles are followed including stakeholder management, set up/organisation of the project, budget set up/control with cost savings and customer experience improvements delivered and communicating with/motivating squad members.
Ensuring clear definition of projects and scope from the start, ensuring the project always remains on track and in scope.
Allocating resource and engaging with relevant subject matter experts, leading and motivating them to contribute to the delivery of the project.
Managing risk and issues, setting up and leading a clear governance programme. - Managing interdependencies and any potential conflicts, working with others to deliver the project objectives/scope and for the good of customers, colleagues & planet.
Designing a clear implementation programme, working with the people and communications teams as required.
Monitoring progress of delivery and updating stakeholders including business leaders on the deliverables.
Achieving great results by inspiring, engaging and leading others; you make our customers and colleagues feel valued.
Knowing your stuff, sharing your knowledge and enthusiasm, the way you manage makes Tesco a great place to work and shop.
Taking ownership of processes and systems, making sure they are effective and efficient; you spot issues and swiftly find the best simplest solutions. - Understanding how technology is key to the future of Tesco, making sure digital is part of key decisions.
Being flexible in your approach, you are able to manage various projects and programmes of work across different areas within Online improving different parts of the shopping trip for customers or simplifying our operations with new initiatives.
Closing projects down once complete and completing a post implementation review, to understand the lessons learned, sharing these with stakeholders and ensuring continuous improvements on ‘the what’ and ‘the how’ is in place.
Manage a team of Operations Development Managers.

You will need:

- Understanding of Online business models and economics - Understanding of commercial income lines and product economics - Obtaining and understanding customer insight - People Management - Encouraging Great Performance - Experience of executing a full project lifecycle - Strong strategy and proposition development - Analytical skills and understanding - Ability to bridge between strategic thinking and pragmatic implementation - Advanced project/programme management skills - Strong stakeholder management ability - Excellent commercial acumen and understanding of wider business context - Strong communication and storytelling skills (written and verbal) - Ability to influence at all levels - Experience in using advanced project management methodologies

- Retail operations. - E2E Project Management experience including management of a complex network of stakeholders. - Experience working in or delivering projects in Fulfilment/Supply Chain environments. - Budget management and commercial acumen. - An inquisitive outlook and growth mindset. - Record of effective joint business planning and delivery of cross-functional initiatives from concept to trial and rollout. - Experience of broad stakeholder management, including executive levels and developing networks beyond your function. - Strategy formulation, business development, corporate development in Online / Retail context. - Experience sizing business opportunities and creating business cases. - Project Management Qualification e.g. Six Sigma, APM.

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What's in it for you:

We’re all about the little helps. That’s why we make sure our Tesco colleague benefits package takes care of you – both in and out of work. Click Here to find out more!

Annual bonus scheme of up to 20% of base salary
Holiday starting at 25 days plus a personal day (plus Bank holidays)
Private medical insurance
26 weeks maternity and adoption leave (after 1 years’ service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6 weeks fully paid paternity leave
Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing

About us:

Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day'. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.

We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We're a big business with diverse working patterns and many business areas which means that we can find something that works for you. Everyone is welcome at Tesco.

We have recently announced that we will be moving towards a more blended working week – combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate. Please talk to us to about how this can work for you.

NOTE: Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details on your agreed start date.

We're proud to have been accredited Disability Confident Leader and we're committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please visit https://www.tesco-careers.com/accessibility