Lead Manager - North East Area
Newcastle
Availability Window
Days From time To time Sun 07:00:00 22:00:00
Mon 07:00:00 22:00:00
Tue 07:00:00 22:00:00
Wed 07:00:00 22:00:00
Thu 07:00:00 22:00:00
Fri 07:00:00 22:00:00
Sat 07:00:00 22:00:00
Customers sit at the heart of everything we do, and as a Lead Manager you play a key role in making sure their experience is outstanding every time they shop with us. Life in our stores is fast‑paced and full of variety, no two days look the same. You’ll work closely with colleagues across the business, support an inclusive and collaborative culture, and help create a place where everyone can be themselves and succeed.
This role offers the chance to develop strong leadership skills, build great relationships, and make a real impact on your store’s performance. Whether you’re looking for stability, flexibility, or a clear path to grow your career, being a Lead Manager at Tesco gives you the opportunity to thrive.
Competitive salary with an excellent benefits package.
Lead Manager shift patterns vary day to day but are planned in advance to support work–life balance.
You will be responsible for:
Leading a key store department and acting as the senior leader on shift, ensuring excellent service for customers and colleagues.
Driving sales, standards, safety, and compliance while improving routines and ways of working.
Leading from the shop floor coaching, motivating, and developing colleagues and managers to perform at their best.
Building a strong team by spotting talent, giving clear feedback, and supporting growth.
Championing Tesco products, services, and community involvement to create an engaging store environment.
Ensuring smooth daily operations with the right people in the right place at the right time.
Bringing previous leadership experience in retail or a fast paced, customer focused environment, with a proven ability to manage teams, solve problems, and deliver results.
You will need:
A strong desire to grow as a retail leader, with the attitude and aptitude to succeed.
Previous experience leading a team in a retail or fast paced, customer focused environment.
A people first approach, creating a warm, welcoming atmosphere for colleagues and customers.
Confidence in sharing ideas, encouraging best practice, and building strong relationships across the store.
The ability to spot opportunities, act quickly, and make decisions that support your team and customers.
Resilience and adaptability, thriving through change and guiding others through it.
Self-awareness and drive, consistently performing at your best and exceeding expectations.
What's in it for you:
Holiday starting at 20 days plus a personal day, rising to 22 days after 12 months (plus Bank Holidays)
Flexible working available from day one.
10% off with your Colleague Clubcard, rising to 15% on pay‑day weekends, with a second card to share with family.
Free wellbeing services to support your mind, body and life.
Life cover worth five times your pay and an award‑winning pension with matching contributions up to 7.5%
A range of benefits to choose from, including discounts, shares, the Green Car salary sacrifice scheme and cycle‑to‑work schemes.
About us:
Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day'. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.
We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We're a big business with diverse working patterns and many business areas which means that we can find something that works for you. Everyone is welcome at Tesco.
We have recently announced that we will be moving towards a more blended working week – combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate. Please talk to us to about how this can work for you.
NOTE: Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details on your agreed start date.
We're proud to have been accredited Disability Confident Leader and we're committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please visit https://www.tesco-careers.com/accessibility
