Host/Hostess

$17.01 / hour
401K Matching
Employee Meal Plan
Employee Assistance Program
Employee Parking Available

SSP America operates several restaurants within the Bradley International Airport.

At SSP, our Host/Hostess position is often the first face our guests see when they enter our restaurant. Our Hosts/Hostesses are experts at several things:

Making our guests feel at home from the moment they walk in
Having warm, friendly smiles
Respecting our customers
Ability to answer questions about our restaurant and the airport

If you're looking for a place where you will meet new people daily and make them feel welcome, come check us out! We have a unique work environment that you'll only experience at SSP America!

Here are some things you can expect as a Host/Hostess:

Greet all guests in a courteous and professional manner and escort them to their table
Seat guests and maintain organization and flow in restaurant (rotating tables assigned by server)
Assist guests with children and special needs, as required
Present menus, answer questions and offer suggestions regarding food and service
Inform servers and management of special needs and/or potential problems with guests
Clear and reset counters or tables at conclusion of each course
Ensure complete guest satisfaction
Thank guests for their patronage upon exiting the restaurant
Other duties as assigned

Skills and Requirements:

Minimum 6 months' experience working in food service environment
High school diploma preferred
Verbal and written communication in English is essential
Experience in dealing with problems involving customer service
Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, etc.
Food handlers permit, as required by law
Ability to stand and work in confined spaces for long periods of time

SSP America is an equal opportunity employer. All decisions concerning the employment relationship will be made without regard to race, color, national origin, religion, sex, sexual orientation, gender identity or expression, veteran status, age, disability, genetic information, or and other status or characteristic protected by federal, state, or local law. SSP America will provide reasonable accommodations during the application and interview process upon request as required to comply with applicable law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.