General Manager

General Manager

Old Doctor Butlers Head

Contract: Permanent
Salary: Up to £46,000 per annum

General Manager – Lead the Way with Britain’s Oldest Brewer!

At Shepherd Neame, we know that great leadership creates memorable experiences. As a General Manager, you’ll take full responsibility for running the pub, leading your team, and delivering exceptional hospitality. You’ll be the driving force behind the business, ensuring smooth operations and a fantastic experience for every guest.

This is an exciting opportunity for an experienced hospitality leader with a passion for people and a track record of success.

Where You’ll Be Working

Located in London’s Moorgate, the Old Doctor Butler’s Head is a traditional pub dating back more than 400 years. A short stroll from the Guildhall, it is a popular spot with City workers and its first floor function room is a constantly busy with events and meetings in the area.

What You’ll Do

Take full ownership of the pub’s day-to-day operations and overall performance.
Lead, motivate, and develop your team to deliver outstanding service.
Manage budgets, stock control, and cost efficiency to maximise profitability.
Ensure compliance with health, safety, and hygiene regulations.
Drive sales and implement initiatives to grow the business.
Handle customer queries and resolve issues promptly and professionally.
Work closely with senior management to deliver company objectives.

What’s In It For You?

Early wage withdrawal scheme
25% discount on food and drink at Shepherd Neame Managed Houses
25% discount on overnight stays at Managed House Hotels
Up to 40% off select purchases from our Visitor Centre Shop in Faversham
Exclusive discounts via Sheps Hut on hundreds of high street brands
Access to a Workplace Mental Health Platform
Company pension plan
Enhanced company sick pay
Career development opportunities across our pubs, Brewery, and Support Office
Flexible working hours to suit your lifestyle

What You’ll Need

We’re looking for behaviours that make a great General Manager:

Leadership mindset – you inspire confidence and guide others positively.
Commercial awareness – you understand how to drive sales and manage costs.
Positive energy – you bring enthusiasm and a passion for hospitality.
Responsibility – you take ownership and pride in delivering results.
Adaptability – you stay calm and proactive when things get busy.
Customer commitment – you go the extra mile to make guests feel valued.

Heritage, Culture & Our Values

Our heritage inspires our culture, and our values bring it to life:

Sheps Spirit: Rooted in centuries of brewing tradition, we collaborate and innovate to deliver quality.
Working Together: Just as our history was built on teamwork, we share knowledge and create an inclusive culture.
Pride and Passion: We take pride in our craft and act as ambassadors for Britain’s oldest brewer.
Be Authentic: Honesty and care have always been at the heart of Shepherd Neame and values we uphold every day.

Ready to join a team that blends heritage with innovation?

Apply today and become part of our story!

General Manager

Old Doctor Butlers Head

Permanent

Up to £46,000 per annum