General Manager

An exciting opportunity has arisen for an experienced and commercially astute general manager with a passion for home interiors, soft furnishings and furniture with exceptional customer experience to lead a well-established showroom in Tunbridge Wells.

This is a role that offers more than just retail management — it’s an opportunity to join a high-profile, premium brand that prides itself on craftsmanship, service, and a people-first culture. With a strong reputation for excellence, this business offers real job satisfaction, long-term career growth, and a place where your passion for interiors and design can truly thrive.

As general manager, you’ll take full ownership of the showroom, leading a talented team to deliver an outstanding and personalised customer experience. You’ll be responsible for:
- Driving commercial performance and maximising every sales opportunity
- Leading, coaching, and developing your team with a strong focus on wellbeing and engagement
- Maintaining high standards of showroom presentation and visual merchandising
- Inspiring the team to build meaningful customer relationships through expert product knowledge
- Contributing to the continued success of the brand by delivering on key business targets

This is a hands-on leadership role for someone who thrives in a design-led, consultative sales environment.

You’ll be a confident, customer-focused leader with experience in premium or luxury retail — ideally in furniture, home interiors, or lifestyle. Key qualities include:
- A strong track record of team leadership and commercial success
- A passion for interiors and the ability to translate that into meaningful customer experiences

- A positive, people-first approach to management and development
- A keen eye for visual presentation and showroom standards

What’s in it for You
- Competitive salary up to £38,000
- Performance-based bonus
- Generous staff discount
- Healthcare, wellbeing programmes, and a range of additional rewards
- Access to a structured development programme and long-term career progression

If you’re looking for a role where your creativity, leadership, and love of interiors can come together — this could be the perfect next step.