FOB Account Coordinator

A global retailer is looking to recruit for an FOB account coordinator to join its planning team at its London office. This organisation has some of the biggest names and most well-loved brands in its market. It is a multi-billion-dollar organisation distributing product to over 80 countries, with offices in Hong Kong, China, London, France, Spain and Germany. Due to exponential year-on-year growth, all offices are growing the teams across all functions.

You’ll be responsible for owning the full supply chain process for FOB direct sales, processing and tracking orders, resolving discrepancies swiftly, and building close relationships with internal procurement, logistics and commercial teams.You will attend trade shows and sales previews to understand customer needs and ensure product data integrity and compliance with European standards. You'll also support credit control and manage key documentation distribution.

The ideal candidate will have proven international supply chain or customer service experience (ideally in consumer goods with Asia production) and strong Microsoft Excel & Google Sheets skills (pivots, lookups, graphs). You will be process-driven, detail focused, and solutions-oriented. You will be able to work independently, prioritise and adapt in a complex, fast-changing environment, with excellent communication and relationship building skills. A positive, resilient, proactive attitude and eagerness to learn are essential, along with a growth mindset and willingness to receive feedback and seek support when needed.

In return they are offering a competitive salary of up to £43,000, a generous bonus and 33 days holiday, including bank holiday entitlement. The office is located in Central London and offers hybrid working. The opportunity will give you the chance to work with one of the biggest and most established names in the sector, that is experiencing growth on a global scale. You’ll also play a significant part in evolving the planning department to achieve its goals of growth and a modernised approach to demand and supply planning.