Finance Business Partner - Personalisation
Shire Park, Kestral Way, Welwyn Garden City
As a Finance Business Partner for Personalisation, you will play a pivotal role within Tesco’s Finance - Customer team, partnering closely with stakeholders across Marketing, Clubcard, Loyalty and Personalisation. This role sits at the heart of Tesco’s strategy to deepen customer relationships, strengthen the value of Clubcard, and deliver more relevant, data‑driven customer experiences.
You will provide financial insight and strategic support across a fast‑growing and high‑impact area of the business - helping to shape how personalisation, AI‑led recommendations, loyalty propositions and customer data capabilities drive commercial value.
This role is well suited to someone with strong analytical skills, excellent attention to detail, and the confidence to influence and partner effectively with senior stakeholders across technology, marketing, data science and broader customer functions.
You will be responsible for:
Acting as the primary finance partner for the Personalisation and Clubcard teams, supporting initiatives relating to targeted offers, loyalty propositions and customer data capabilities.
Providing financial insight on the performance of personalised customer journeys, AI-driven recommendations, and Clubcard based targeting.
Leading financial reporting for personalisation programmes, including month end performance, forecasting, budgeting, and variance analysis.
Analysing return on investment for personalised marketing campaigns, targeted offers and loyalty incentives.
Evaluating the financial impact of personalisation strategies - including how Clubcard data, targeted offers and AI generated recommendations affect customer behaviour, sales and margin.
Working with cross functional teams (Data, Marketing, Clubcard, Tech) to ensure personalisation initiatives align with financial objectives.
You will need:
Qualified Accountant (ACA/ACCA/CIMA) or equivalent experience.
Experience working in personalisation, loyalty, retailer marketing, or customer data driven environments — e.g., Clubcard, CRM, targeted offers, digital retailing or customer analytics.
Strong understanding of data-led decision making; ability to interpret customer data and translate it into actionable financial insight.
Strong analytical skills and high attention to detail.
Ability to influence and challenge senior stakeholders with confidence.
What's in it for you:
We’re all about the little helps. That’s why we make sure our Tesco colleague benefits package takes care of you – both in and out of work. Click Here to find out more!
Annual bonus scheme of up to 20% of base salary
Holiday starting at 25 days plus a personal day (plus Bank holidays)
Private medical insurance
26 weeks maternity and adoption leave (after 1 years’ service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6 weeks fully paid paternity leave
Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing
About us:
Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day'. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.
We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We're a big business with diverse working patterns and many business areas which means that we can find something that works for you. Everyone is welcome at Tesco.
We have recently announced that we will be moving towards a more blended working week – combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate. Please talk to us to about how this can work for you.
NOTE: Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details on your agreed start date.
We're proud to have been accredited Disability Confident Leader and we're committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please visit https://www.tesco-careers.com/accessibility
