F&F Online Stock Planning Assistant Merchandiser

As the F&F Online Stock Planning Assistant Merchandiser, you'll play a key role in managing stock flow across our Online business - forecasting inbound and outbound volumes, coordinating returns, and supporting product movement through our 3PL partners.

You’ll help set and manage distribution forecasts to ensure capacity and strong product availability. Working closely with Commercial teams, you’ll track stock readiness for Online, support replenishment, and coordinate placement decisions.

You’ll also partner with Customer Fulfilment and Couriers to support dispatch, future Click & Collect development, and help deliver great customer satisfaction through effective order and returns management with our CEC and 3PL teams.

You will be responsible for:

Stock Forecasting and Movement:

Predict inbound, outbound, and returned stock needs.
Coordinate product movement to third-party logistics (3PL) providers.
Support with setting distribution forecasts to ensure product availability.
Online Stock Placement:
Provide stock availability for online sales.
Align with commercial targets for Online while balancing store stock needs.

Commercial Stock Provision:

Coordinate stock replenishment.
Liaise with teams for online content placement and event launch.

Customer Fulfillment:

Oversee dispatch through couriers.
Facilitate Click & Collect in future stores.

Order and Returns Management:

Ensure customer satisfaction by handling orders and returns.
Collaborate with customer experience centers (CEC) and 3PL partners.

Automation Support:

Assist in automating processes at the Daventry location, aligned with the live store model.

You will need:

Operational skills relevant for this job:

Intermediate Excel proficiency as minimum
Excellent Technical skills on all Tesco and Distribution operating systems
Logical and methodical organisation management
Good written and verbal skills especially evidence of managing meetings
Demonstrate excellent commercial skills

Experience relevant for this job:

Understanding of stock movement processes through Tesco.
Experience in Merchandising, Supply Chain or Store Stock Planning preferred.
Exposure to Online or Ecommerce retailing ideal.
Awareness of Store Retail management and commercial approach.

What's in it for you:

We’re all about the little helps. That’s why we make sure our Tesco colleague benefits package takes care of you – both in and out of work. Click Here to find out more!

Annual bonus scheme of up to 10% of base salary
Holiday starting at 25 days plus a personal day (plus Bank holidays)
26 weeks maternity and adoption leave (after 1 years’ service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6 weeks fully paid paternity leave
Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing

About us:

Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day'. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.

We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We're a big business with diverse working patterns and many business areas which means that we can find something that works for you. Everyone is welcome at Tesco.

We have recently announced that we will be moving towards a more blended working week – combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate. Please talk to us to about how this can work for you.

NOTE: Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details on your agreed start date.

We're proud to have been accredited Disability Confident Leader and we're committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please visit https://www.tesco-careers.com/accessibility