Events Coordinator

As a Event Co-ordinator, you’ll support a programme of exclusive market leading events, projects, and customer engagement strategies for our customers. Each experience will ensure our customers receive the most personal level of service, extraordinary experiences, and tailored communications across all touchpoints.

You will work on multiple, simultaneous, projects, whilst managing various stakeholders and interacting with teams across the business. The role will work closely with, the central events team to deliver events and experiences retaining our existing elite customers and acquiring new customers.

You won’t be afraid to push the boundaries, ensuring that Selfridges remains a leader in experiences. You will be an excellent communicator who will keep everyone up to speed and will bring teams and stakeholders on the journey with you along the way.

Key Responsibilities:

Support the Event Manager to curate, develop & deliver strategic communications, events, and experiences for our Customers
Work as part of a team to support and deliver events and activities to an exceptionally high standard
Track and document events including RSVPs, sales, attendance, feedback, successes, and learnings
Brief event communications that support newsletter creation and delivery
Costing and project budgeting by raising, and tracking PO’s and invoices and following through to budget reconciliation
Communication of projects to relevant stakeholders, creating Project Packs to Critical paths and Briefing Documents developing agendas and timelines
Develop and maintain a robust network of strong working relationships across the business and externally including partners and suppliers
Develop and maintain regular meetings coordinating between VIP and Personal Shopping to ensure streamlined communication and workflow
Negotiate with vendors and creating contracts and agreements with in-house legal team
Support team on research and presenting materials for projects
Ensure all events meet Health and Safety, Security standards as well as GDPR and data security
Brief in Graphics and Creative in a timely manner for events collateral and builds
Supporting and deliver events on live days and build up with physical set up, staff management, hosting and production
Client liaison for duration of projects
Support the Event Manager with planning and delivering franchises

Key skills:

Experience in Events including production and communications (preferably Luxury retail)
Great and natural ability to network, develop internal/external contacts and working relationships across a diverse range of functions
Excellent communication skills
Excellent written and presentation skills
Excellent planning and organisational skills
Excellent budget management
Strong time management in a fast paced and multi-faceted environment
Strong understanding of the Selfridges customer
Enthusiasm and passion to deliver innovative, creative and exciting projects

Personal Attributes/ Behavioural Skills:

Able to communicate clearly and efficiently with people at all levels in a variety of functions
Organised and able to work on multiple projects simultaneously
Confident, determined, and resilient
Able to work quickly and accurately
Able to think on feet and be reactive
Desire and intention to work with a strong team unit