District Support Manager (South)

About the role

Located in the Southern District (within/just outside M25) we're looking for a manager who can go into required locations for fixed times to support the Store Manager and all elements of the store and team.

You would be at specified locations for required periods of time to cover stores within the South ( Essex & Kent).

As an Assistant Store Support Manager at Victoria’s Secret you’ll be a key part in the management team, ensuring success and inspiring the team to achieve their targets and create the very best customer experience everyday.

What’s in store for you…

Lead from the heart - You’ll train, coach and inspire your team, setting them up for success and developing them to be stars of the future
Be a role model - You’ll motivate and engage your team to bring to life the brand values everyday, always promoting an inclusive and positive working atmosphere which is underpinned with celebrating success
Have your mind on the customer - You’ll be a friendly face to every customer you meet, always putting their needs first and planning ways you can personalise and maximise the customer experience in store and ensuring your team does the same
Hands on operations - You’ll work with your Store Manager to manage the store P&L and key KPIs across the store, always with a focus on profitability and controllable costs (think hiring, rotas, payroll, customer success, stock control) which help maximise sales and profitability
An eye for visuals - our brand visual standards are high (of course), but with the support of our Visual Team you will be accomplished in their execution, and you’ll ensure your team are too
Open eyes and ears - Your vision and passion for our products will help the business grow and change for the better. You’ll cultivate a platform for active listening with your team and sharing ideas with your wider store partners. Everyone has great ideas, tell us, what are they? Your voice will count
Your feet on the ground - You’ll make sure your store is kept up to date, safe and compliant. You’ll manage product launches, floor set changes, store audits and stock counts, H&S policies, and make sure everything is in place to keep you and your team efficient and safe

About You

A wealth of experience -
With your previous retail management experience in a fast paced store(s) you can demonstrate a record of managing and exceeding sales targets and KPIs
You can demonstrate an understanding of how to manage a team to deliver objectives that drive strong performance and results
Passion for retail - You have a passion for all things retail whether it be front or back of house, ultimately creating a unique experience for each customer is your favourite thing to do
Lead with purpose - You lead with purpose, engaging and developing your team to have a shared enthusiasm for the brand and the experience we create
Relationships that count - You are keen to be part of the business and want to develop valued relationships with our customers, your team and wider business teams
Embrace change - Your mind thrives on change, especially when it poses a challenge, your favourite thing to do is multitask, problem solve and collaborate with others to get things done
Creative flair - People describe you as approachable and resourceful with a creative side when it comes to engaging teams with training, local incentives and global initiatives
Open and ready to travel to support where needed

About Us

We are the specialist retailer of fashion-inspired signature lingerie, sleepwear, athleisure and swim, as well as award-winning prestige fragrances and body care. Our associates are the core of our business and by bringing our brand values to life they create lifelong relationships with our customers and inspire a happy, healthy and inclusive workplace where we cherish our diversity.

While our job adverts outline ideal skills and prior experience for the role, we believe in the potential for growth and value individual strengths. If you do not meet every desired criteria but feel you have the skills and experience to thrive in this role as well as a genuine interest in working for Victoria’s Secret and you can demonstrate an alignment with core parts of the role and our values, we would encourage you to apply.

If you are looking to become part of a fun and dynamic team then apply today and become part of one of the most iconic brands in the world!

About The Team

25% off most NEXT, MADE*, Lipsy*, Gap* and Victoria's Secret* products (*when purchased through NEXT)
10% off most partner brands & up to 15% off Branded Beauty
Hot deals and exclusive offers from over 3,500 retailers through our online benefits platform
Company performance based bonus
Early VIP access to sale stock via Direct to Desk
Life assurance
Annual Travel Card Loan
Sample Sales
Fantastic L&D opportunities
Flexi-Hour Scheme
Direct to Work - Discount online and instore, collect your items the next day for free from your place of work or local store
Support Networks - Access to Network Groups to empower and celebrate each other
Wellhub - Discounted flexible monthly gym memberships, with apps, PT sessions and more

Conditions apply to all benefits. These benefits are discretionary and subject to change.

We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email.