Digital Growth Assistant

Digital Growth Assistant

Location: Whopper Support (Hybrid) – Three days in our Central London Head Office
Team: Marketing

What’s in it for you?

Let’s start with the good stuff.

Up to 10% annual bonus, based on business profit and personal performance
THRIVE at BK – our internal learning platform to put you in control of your development
Life insurance at four times base salary
33 days holiday (including bank holidays)
Hundreds of retail discounts from brands you want to use
70% off food and drink for you and up to five of your friends and family
£1,000 referral bonus when your friends join us in management
Stream – access your pay when you need it, not just on payday
10% off a national gym chain
Cycle to Work scheme
One paid volunteering day each year
Free mortgage advice
Employee Assistance Programme – confidential support whenever you need it
Pension scheme to help build your future

And it’s not just us saying it’s a great place to work.

We’re proud winners of the Sunday Times Best Companies to Work For 2025, with employee engagement scores 6% higher than the industry average. That means our people feel heard, supported and set up to succeed — and we work hard to keep it that way.

The role

Digital is one of the fastest growing parts of Burger King UK — from our app and website to CRM campaigns that keep guests coming back for more.

We’re looking for a Digital Growth Assistant to join the team at Whopper Support. This role is pivotal in supporting the digital function at Burger King UK and plays a key part in the management of our digital storefront across the Burger King App, website, kiosks and home delivery menus.

You’ll report to our Digital Growth Manager. Put simply — you’ll help make sure our digital ordering experience looks great, works properly and delivers the right content to customers at the right time.

Alongside this, you’ll support the delivery of our CRM programme, helping the team launch campaigns that keep guests engaged with the brand.

It’s a busy, hands-on role and a great opportunity for someone who already has around a year of digital experience under their belt and wants to grow their career inside one of the UK’s biggest QSR brands.

What you'll be doing

You’ll support the day-to-day running of our digital storefront and CRM activity, helping keep our digital channels accurate, engaging and performing well. You will be focusing on our digital store front with customer journey in mind alongside our customer engagement strategy.

You’ll be:

· Supporting the management of our digital storefront across the BK App, website, kiosks and home delivery platforms

· Managing content within our CMS — ensuring offers, menu launches and campaigns go live accurately and on time

· Supporting the delivery of CRM and app campaigns alongside the Digital Growth Manager and agency partners

· Working with our design agency to brief and deliver assets for app and CRM campaigns

· Looking at the digital customer journey and helping identify ways to make ordering simpler and smoother

· Monitoring campaign and digital performance and helping turn data into useful insights
Keeping digital content fresh, accurate and aligned with marketing activity across the business

What we’re looking for

This role isn’t for someone brand new to digital — we’re looking for someone who’s already started their career and is ready to build on that experience. We want someone who can demonstrate a digital first mindset with a geniune passion for digital marketing and staying ahead of industry trends.

You’ll bring:

· At least a year of experience in a digital marketing, CRM or digital operations role

· Experience working with content management systems (CMS), CRM tools, or both

· Confidence working with digital platforms, campaigns and marketing technology

· A strong eye for detail and the ability to keep multiple projects moving at pace

· A curiosity for how digital drives customer behaviour and business growth

Experience with tools like Braze, Sanity or similar CRM/CMS platforms would be a bonus — but not essential if you’re quick to learn.

How you’ll work

Hybrid role — based three days per week in our London office (Whopper Support, Soho).

You’ll be part of a fast-moving marketing team where digital plays a huge role in how millions of customers interact with Burger King every day.

If you’ve got some digital experience under your belt and want to help shape the digital experience across the BK App, website, kiosks and delivery platforms — this could be the role for you.

We are a Disability Confident employer. We welcome applications from candidates of all backgrounds and experiences. If you require any adjustments or accommodations during the application or interview process, please do not hesitate to contact us, we are committed to providing a fair and accessible recruitment process for all applicants.