Demand Planning Assistant - Beauty

We are recruiting for a Demand Planning Assistant to join our Beauty Team. This role is a Fixed Term Contract until January 2025.

About the Role

As a Demand Planning Assistant covering the Beauty category, you will provide comprehensive support to the Demand Planner and Demand Planning Manager, ensuring accuracy & integrity of Demand and Fulfilment for the category.

Our Beauty offering spans Knightsbridge, H Beauty and Online, within this you will drive the supply chain and support the gross sales planning of a cluster of brands. You will contribute toward delivering continuous improvements to business planning accuracy, enhancing sales performance and optimising inventory holdings.

The duties of the Demand Planning Assistant will include:

Supporting the Demand Planner in challenging the promotional and launch sales forecasts projected by the Buying/Retail teams, forecasting events and promotions in line with key dates
Management of master data relating to replenishment in SAP ensuring a high level of accuracy is always maintained
Chasing deliveries and amend qty’s and delivery dates to improve visibility of inbound intake
Resolving trouble shipments, co-ordinating with Distribution and Buying to ensure that issues are resolved promptly and drive improvements in vendor compliance
Attending meetings with internal or external stakeholders when required
Building and maintain strong cross-functional relationships across key internal teams including Buying, Retail, Online Trade, Product Catalogue and Distribution/Supply Chain

About You

Our future Demand Planning Assistant will possess great admin skills, knowledge of SAP and Excel as well as a proactive approach to problem solving. You will be flexible and ready to adapt to changing priorities – able to manage multiple tasks and stakeholders in a fast paced environment.

Whether you have prior Merchandising, Demand Planning or Buying experience, you will be used to managing large data sets and SKU count, able to deliver at pace to key deadlines and time scales.

The ideal candidate will also possess:

Experience of demand planning, replenishment and forecasting
Experience of JDA system preferable
Proven experience with SAP
Excellent PC literacy (Word, PowerPoint, advanced Excel)
Strong numerical and analytical skills
Excellent communication and stakeholder management skills
Strong customer service-focus when dealing with both internal and external parties

About Us

Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.

Our Promise to You

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.

In return, you’ll receive an excellent benefits package, including a company pension, flexible working, 22 days’ holiday, and your birthday off, up to 33% in-store discount (including across our food hall and restaurants) and a season ticket loan.

Uniquely You

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

While our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you do not meet every desired criteria but feel you have the skills and experience to thrive in this role as well as a genuine interest in working for Harrods and you can demonstrate an alignment with our values, we would encourage you to apply.

If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods