Customer Facilities Coordinator - Recycling

As a Customer Facilities Coordinator (Recycling), you will be an integral part of the Business Support team, responsible for leading all aspects of recycling operation across large and convenience stores. Your goal is to ensure stores have the right recycling options to support our customers and our suppliers deliver their contractual agreements. You will inspire change, continuously develop yourself, and maintain a reputation for delivering excellent results. Your dedication to providing outstanding service will be evident in your daily interactions and initiatives.

You will be responsible for:

Track and evaluate the performance of our suppliers, using feedback to drive continuous improvements
Support with supervising the budgets and finances for service facilities, ensuring cost efficient operations
Work closely with suppliers and other teams in Tesco to resolve issues, improve the recycling operation and support the implementation of innovative solutions
Gather and act on feedback from stores and customers to improve customer recycling
Lead communication related to recycling and ensure stores have access to up to date and relevant information to support
Work closely with the Sustainable Waste team to improve our offer to customers
Collaborate with various teams to ensure the effective delivery of recycling plans and support the team in maintaining the operation
Support the operationalisation of key change programs and propositions
Ensure training materials are up to date, engaging and support colleagues to deliver the right recycling processes
Lead projects and trials, assessing and managing any operational impacts on stores
Follow the business code of conduct, always acting with integrity and due diligence

You will need:

Previous experience in retail operations and/or manging suppliers and standards
Able to clearly share information and ideas with others
Influencing skills to engage others to support your ideas and plans.
Excellent organisation skills, able to plan and prioritise
Budget management skills
Relationship Building: Develop and maintain good working relationships
Self-Motivation: Work independently and stay driven to complete tasks.
Basic Digital Literacy: Use programs like Excel for tracking data and budgets, and PowerPoint for presentations.
Customer Focus: Understand customer needs and use that knowledge to improve their experience

What's in it for you:

We’re all about the little helps. That’s why we make sure our Tesco colleague benefits package takes care of you – both in and out of work. Click Here to find out more!

Annual bonus scheme of up to 10% of base salary
Holiday starting at 25 days plus a personal day (plus Bank holidays)
26 weeks maternity and adoption leave (after 1 years’ service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6 weeks fully paid paternity leave
Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing

About us:

Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day'. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.

We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We're a big business with diverse working patterns and many business areas which means that we can find something that works for you. Everyone is welcome at Tesco.

We have recently announced that we will be moving towards a more blended working week – combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate. Please talk to us to about how this can work for you.

NOTE: Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details on your agreed start date.

We're proud to have been accredited Disability Confident Leader and we're committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please visit https://www.tesco-careers.com/accessibility