Content Manager

What you'll do

Summary


£52,800* to £70,400* per annum | 35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme

Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re curious, collaborative, and ready to make a tangible impact on where we work.

Just like you.

This is a high-impact Consultant role where you'll be crucial to our fast-paced Corporate Affairs Team at Tolworth Head Office. As one of Britain's fastest-growing supermarkets, your effective communication will be vital for our brand and reputation, reaching 35,000 colleagues. Reporting to the Internal Communications Team Manager, you'll design and drive our Internal Communications strategy, advise senior leaders, and manage key projects, including the annual content plan.

We're looking for a proactive, agile professional with a proven track record in Internal Comms and project management. You'll thrive in our collaborative retail environment as a trusted advisor, supporting strategic goals, ensuring colleagues are informed, engaged, and proud to work for Lidl, and helping to evolve our internal channels. Get stuck in and make a real difference!

At Lidl, we offer a hybrid working model to give you the best of both worlds. Spend three days or more in our state-of-the-art office, where you can enjoy an on-site gym, restaurant, and more of the perks you deserve. And with up to two days at home, you’ll find the work/life balance you need to thrive.

‘To keep in line with company structure, this role will be called Consultant internally’

What you'll do


Play a leading role in the development, direction and delivery of Lidl GB’s Internal Communications strategy, including leadership communication, core campaigns and projects and annual content plan.

Project manage multiple campaigns / projects – for example the launch of our Sustainability strategy, sales campaigns, colleague engagement, brand refreshes.

You’ll deputise for the Internal Communications Team Manager and support the Associate Consultant and cover this role when required.

Collaborate and provide expert counsel on Internal Communications, guiding and supporting stakeholders at all levels, including Board level.

Oversee the planning and production of consistent, engaging and impactful content on our channels, ensuring it’s aligned to our wider business and Corporate Affairs Team strategy.

Oversee the development of our existing channels and events whilst exploring new ones, including our intranet, colleague app, Town Hall and digital tools.

Develop our reporting mechanisms to share with the business and ensure our recommendations are data driven.

Provide direction, help and support the development of the team.

Research new methods developments within internal communication, both internally and externally, and share ideas and recommendations.

Work closely with the Corporate Affairs team, Culture & Engagement team and Employer Brand to deliver joined up impactful content.

Support a community of best practice across the wider Corporate Affairs team through close collaboration with colleagues across the relevant business units.

What you'll need


Experience within internal communications at a senior level.

An exceptional understanding of strategic communications - able to see the bigger picture and longer-term vision, yet able to join the dots on a daily basis.

Experience of working with big brands. An understanding and knowledge of the retail sector and Lidl’s role within it would be beneficial.

Understanding of the demands of a fast-growing company looking to strengthen its sustainable growth and able to work in a fast-paced and agile environment.

Exceptional project planning skills - comfortable working on several projects or events at once, often with tight or moving deadlines and priorities.

To be a trusted advisor who acts with integrity and discretion and puts the business and colleagues at the heart of what we do.

Excellent interpersonal and communication skills with internal and external stakeholders of all levels.

Exceptional writing skills with a meticulous eye for detail and consistent approach to brand guidelines and tone of voice.

Passionate about metrics, feedback, and trends to produce reporting for Internal Communications and contribute to data driven decisions.

Experience designing and developing internal communications channels such as events, intranets, podcasts, apps.

Strong IT and communication skills with experience using PPT, InDesign and Adobe Photoshop and Canva. Design and video production experience is advantageous.

Be curious, open minded and willing to embrace the art of the possible by driving continuous improvements and sustainable change.

Comfortable dealing with multiple requests and large volumes of information and details, often at pace or with moving elements.

Have a dedicated work ethic, willing to work outside of normal working hours (on occasion), to deal with deadlines or issues that arise. Flexible, proactive and unflappable in high pressure situations.

Be a positive role model for the Internal Communications Associate Consultant, Administrator and wider Corporate Affairs Team.

What you'll receive


35 days holiday (pro rata)

10% in-store discount

Enhanced family leave

Pension scheme

Plus, more of the perks you deserve

*Includes 10% non-contractual London Weighting

We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment.

Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience.

Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.

If you’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.