Commercial Shrink Project Manager

In this role, you’ll work within Business Support to manage and align key workstreams with our Commercial teams, helping us serve customers, communities, and the planet a little better every day. You’ll take an agile approach, working across different areas of Business Support operations to ensure plans are aligned with our Service Delivery Model and strategic goals.

You’ll partner with stakeholders across Tesco and externally to deliver objectives, manage dependencies, and drive measurable improvements. With a solid understanding of shrink (unknown loss), you’ll take ownership of workstreams, embedding effective processes and quickly resolving issues with smart solutions.

Your ability to inspire, engage, and lead others will ensure customers and colleagues feel valued. You’ll play a key role in identifying ways to reduce unknown loss through commercial collaboration, while creating efficiencies that make a real difference.

You will be responsible for:

Following our Business Code of Conduct and always acting with integrity and due diligence.

Identifying opportunities to improve unknown loss through operational knowledge, data-driven insights, and your own findings.

Working closely with Commercial teams to implement ranging processes that reduce losses and improve overall business profitability.

Owning the communication and engagement plan with Commercial teams, providing clear, concise updates and data-led recommendations.

Owning the source tagging process, including making recommendations and ensuring compliance through audits.

Engaging and influencing senior stakeholders to ensure loss prevention is considered within key categories.

Collaborating with third parties, including brands and suppliers, to find solutions for high-loss areas.

Leading trials in partnership with Commercial teams, including retail-facing engagement and briefings.

Working with the Commercial Shrink Analyst to identify the biggest opportunity areas and priority categories.

Ensuring that the communication blueprint is adhered to at all times within my workstreams
Supporting your manager and the wider shrinkage and Security leadership team by creating materials and resources that drive shrink reduction in line with long-term and annual plans.

Building strong stakeholder relationships to identify and deliver improvement opportunities.

You will need:

A solid understanding of commercial processes and key performance indicators, with the ability to apply this knowledge to improve profitability.

Awareness of Shrink and how to reduce unknown losses without impacting sales.

Strong written and verbal communication skills, with confidence presenting both online and in person to senior stakeholders.

Experience in project management or a willingness to develop these skills, including planning, organising, and prioritising workload effectively.

Proficiency in Microsoft Office tools (Excel, Word, PowerPoint, Outlook) for reporting, analysis, and presentations.

Experience collaborating with stakeholders, brands, suppliers, and category teams to deliver solutions and implement shrink reduction strategies.

Confidence in deploying projects and trials, including retail-facing engagement and briefings, to drive measurable improvements.

What's in it for you:

We’re all about the little helps. That’s why we make sure our Tesco colleague benefits package takes care of you – both in and out of work. Click Here to find out more!

Annual bonus scheme of up to 20% of base salary
Holiday starting at 25 days plus a personal day (plus Bank holidays)
Private medical insurance
26 weeks maternity and adoption leave (after 1 years’ service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6 weeks fully paid paternity leave
Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing

About us:

Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day'. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.

We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We're a big business with diverse working patterns and many business areas which means that we can find something that works for you. Everyone is welcome at Tesco.

We have recently announced that we will be moving towards a more blended working week – combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate. Please talk to us to about how this can work for you.

NOTE: Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details on your agreed start date.

We're proud to have been accredited Disability Confident Leader and we're committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please visit https://www.tesco-careers.com/accessibility