Business Resilience Manager

This is a new and exciting role that will strengthen Tesco’s overall resilience by setting clear business resilience standards, coordinating delivery across the group, and supporting our global network of resilience teams. You will play a key part in ensuring our critical business activities can continue during disruption, with a particular focus on enhancing Tesco’s resilience to disruptive cyber events.

Working collaboratively across Group Security, Technology, and the wider business, you’ll help shape our approach to business continuity, incident response, and crisis management. You’ll drive continuous improvement through structured planning, effective governance, and innovative use of our Business Resilience Management System. This role is central to embedding strong resilience capability across the organisation and ensuring Tesco can continue to serve customers, no matter what challenges arise.

You will be responsible for:

Identifying the risks to our critical business activities and essential processes.

Developing solutions to increase Tesco’s resilience to disruptive cyber and other events, working across the business to develop business impact assessments, continuity plans and incident response plans.

Developing incident response exercises to test these continuity plans and incident response plans, and working with all business teams to learn from these exercises to strengthen our business processes and crisis readiness. I ensure all resilience documentation is appropriately recorded in our central systems.

Working closely with our Business Resilience Programme Manager to ensure all aspects of our cyber resilience and other planning are aligned to the company’s strategy, and supporting the development of project plans, progress updates and governance documentation.

Working closely with our network of Business Resilience Champions, group‑wide, to support their professional development.

Providing support to our Incident and Crisis Management Teams across the group as required.

Driving technical innovation to maximise efficiencies and opportunities in the use of our Business Resilience Management System, and building proficiency across the Business Resilience community through system training.

You will need:

Proficient in workflow‑based technology systems
A strong operational track record in Business Continuity and Crisis Management.
Project management experience.
Experience creating operational and strategic documentation related to business continuity processes.
Strong and confident presentation skills.
Analytical skills, and the ability to interpret complex information to support effective decision‑making.

What's in it for you:

We’re all about the little helps. That’s why we make sure our Tesco colleague benefits package takes care of you – both in and out of work. Click Here to find out more!

Annual bonus scheme of up to 20% of base salary
Holiday starting at 25 days plus a personal day (plus Bank holidays)
Private medical insurance
26 weeks maternity and adoption leave (after 1 years’ service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6 weeks fully paid paternity leave
Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing

About us:

Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day'. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.

We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We're a big business with diverse working patterns and many business areas which means that we can find something that works for you. Everyone is welcome at Tesco.

We have recently announced that we will be moving towards a more blended working week – combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate. Please talk to us to about how this can work for you.

NOTE: Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details on your agreed start date.

We're proud to have been accredited Disability Confident Leader and we're committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please visit https://www.tesco-careers.com/accessibility