Assistant Unit Manager

About the Role

Assistant Unit Manager

The Assistant Unit Manager is responsible for overseeing daily restaurant operations, ensuring high standards of food quality, service, and cleanliness are maintained. They assist in managing the staff, inventory, and customer relations, working alongside the restaurant manager to achieve operational goals.

Job Responsibilities

Assist in the hiring and training of new employees as well as the continuous training of existing staff
Oversee both front and back of house operations, including wait staff, kitchen crew, and bussing staff
Maintain high-quality food standards
Oversee our kitchen staff’s compliance with all health code and sanitation requirements
Provide exceptional customer service and lead staff to do the same
Respond to customer complaints quickly and resolve them effectively
Develop strategies for improving our customers’ dining experience
Work with staff to project future needs for kitchen supplies, goods, and cleaning products.
Maintain inventory of all needed supplies
Identify methods our restaurant can use to cut waste, decrease costs, and improve profits
Manage the work schedules of our restaurant’s staff

Job Requirements

Bachelor’s degree in hospitality management or related field
Preferably with experience in QSR setting.
Proven ability to work in a fast-paced setting
Strong multi-tasking skills
The physical ability to remain standing for long periods of time
Exceptional organizational, communication, and customer service skills
Strong managerial skills