Debenhams are now using the Doddle click and collect service across all of its UK department stores following a trial scheme in 50 shops.
The service will be going live in the majority of Debenhams’ 165 stores by spring 2019 and it will offer customers the chance to collect and return parcels from over 50 Doddle retail partners including ASOS, Amazon, Missguided and Wiggle at any Debenhams store.
The partnership is part of Debenhams’ strategy to offer an enhanced in-store experience to customers through a redesigned service model.
Ross Clemmow, managing director of retail, food, digital and events at Debenhams, said: “Thanks to this ground-breaking partnership, customers now have the convenience of being able to collect and return their online shopping from over 50 retailers from Debenhams at the same time as discovering our re-imagined shopping experience.
“The fact that the partnership has driven six figure parcel volumes within the first few months of trial provides testimony to the fact that together we’re providing a service UK consumers really value.”
