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As Brand Specialist you will: Deliver exceptional service to our customers by sharing product knowledge, creating a memorable experience and effectively managing complaints when they arise Excite and motivate other colleagues in your department, by sharing your knowledge of your brand, communicating stories of newness, product exclusives and other...
We are looking for a passionate individual to join our Digital Analytics Team to analyse the effect of changes to the customer journey throughout our digital business. Using web analytics and SQL amongst other tools, you will drive change by providing analysis, recommendations and reporting about funnel and feature performance...
As an Allocator you will be responsible for ensuring that the correct stock is on the right place at the right time to maximise sales. You will be responsible for optimising the flow of stock through the business to the stores by means of auto re-ordering and allocation, while assisting...
What is the role? As the Senior Manager for Service Operations, you will be accountable for Service Excellence across the Service Operations team, with capabilities across the Service Desk, 2nd Line Support, incident management, change management, problem management and In-Store Technology teams. You will be supporting the business ambitions...
As the Store Operations Manager you will contribute to optimising store operational performance by ensuring that all front of house and back of house procedures are effective and compliant with Selfridges standards. You will support in measuring and challenging teams around commercial KPIs. You will support the Head of...
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