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Our Supply Chain team are now looking for a Solutions Manager to play a pivotal role in shaping, designing, and optimising the end‑to‑end supply chain solutions that enable Harrods to operate at its very best. Joining a team at the heart of innovation and transformation, you’ll help build future‑ready processes...
Our Assistant Managers play a critical role in our Customer Service division and are one of the key driving forces behind our customers receiving an exceptional experience, responsible for managing day-to-day service delivery tasks within our Hammersmith contact centre team, and enabling our other Assistant Managers to focus on coaching...
We are looking for a Customer Operations Executive to lead the Operations Assistants in supporting the Customer Service team to deliver exceptional service to all Harrods customers through every contact, and across all touch points. This is achieved by having superior knowledge of our store, systems and processes; utilizing this...
Our Supply Chain team are now looking for a Supply Chain Training Manager to elevate the way we build capability and support system adoption across our operation. This role sits at the heart of our growing Centre of Excellence, helping colleagues, suppliers, and partners feel confident and equipped when working...
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