"As a supervisor, you play a vital part in the entire operation in a store. To ensure you are a great supervisor, firstly start off by finding out from your line manager what the key focus is and work on that. Managing the team and delivering outstanding customer service are usually the ones that crop up the most, so ensure you are leading by example and setting the standard so that your team follow.
Motivation is a key one, look at ways that you can keep your team motivated, especially over the hectic Christmas period that is cropping up all too quickly. Be pro-active, it’s the best way to get you that promotion too!"