Quality and Food Safety Manager - Field Based (National)

First, let’s talk careers. When it comes to moving forward, we’ve got your back.

No-one cares more about their food than we do. So it’ll come as no surprise that we want our people to feel the same about their careers. In fact, we want everyone to crave a role here as much as our customers crave our burgers, and we’ve created a workplace that works hard to make that happen.

From day one, our story has been about staying true to who we are. And we’re proud to say that this is a place where the real you can thrive. It’s where you’ll find real opportunities, real careers, real challenges, real thinking, and real lives.

What we’re really trying to say is that you can come and visit us for our burgers any time you like. But if you’re someone who lives for keeping it real, we think you might just want to stay for the careers, too.

We’re growing fast, so we’ll make sure you have everything you need to learn, grow and develop with us.

But that’s only just the beginning. We want you to get a taste of the good stuff too, so you'll also be able to make the most of:

20% discretionary bonus
25 days holiday (plus bank holidays)
£50k critical illness cover
Life insurance
A pension (for when you finally leave us)
Discount vouchers for places you’ll actually want to go to
50% off food and drink for friends and family
Workplace nursery scheme
Cycle to work scheme
Employee Assistance Programme
Wagesteam - access your pay when you need it!

About the opportunity:

The Quality and Food Safety Manager at Burger King is responsible for overseeing and implementing comprehensive food safety and health protocols to ensure compliance with regulatory standards, and protect the well-being of our guests and team members. This role requires a strong understanding of food safety regulations, risk management, and operational best practices within the fast-food industry.

What you'll do:

Develop and Implement Food Safety Policies in line with RBI and BKUK Group guidance: Create and enforce food safety policies, procedures, and protocols in accordance with local and government regulations, as well as RBI and Burger King standards.
Training and Education: Conduct training sessions for staff members on proper food handling, storage, preparation, and hygiene practices. Ensure that all employees are certified in food safety and maintain up-to-date certifications.
Inspection and Audit Compliance: Conduct regular inspections and audits of kitchen facilities, equipment, procedures, suppliers to identify potential hazards, ensure compliance with food safety standards, and address any deficiencies promptly.
HACCP Implementation: Develop and maintain Hazard Analysis and Critical Control Points (HACCP) plans to identify and mitigate food safety risks throughout the food production process.
Supplier and Vendor Management: Collaborate with suppliers and purchasing to ensure the quality and safety of ingredients, packaging, and food products. Establish and maintain partnerships with reputable suppliers that adhere to food safety standards.
Crisis Management: Develop contingency plans and protocols for responding to food safety incidents, outbreaks, or emergencies. Coordinate with relevant stakeholders, including regulatory agencies, to manage and resolve food safety issues effectively.
Documentation and Record-Keeping: Maintain accurate records of food safety inspections, training sessions, incident reports, and compliance documentation. Prepare and submit reports to management and regulatory authorities as required.
Continuous Improvement: Monitor industry trends, regulatory changes, and best practices in food safety and health management. Identify opportunities for process improvement and innovation to enhance food safety standards and operational efficiency.

You will have:

Bachelor's degree in Food Science, Public Health, Environmental Health, or related field. Advanced degree or certification in food safety (e.g. Certified Food Safety Manager) is preferred.

Minimum of 3-5 years of experience in food safety management, preferably in the fast-food or restaurant industry.
Thorough knowledge of food safety regulations (e.g., FDA Food Code, HACCP principles, allergen management) and industry standards.
Strong leadership and communication skills, with the ability to train and motivate teams to maintain high standards of food safety and hygiene.
Excellent problem-solving abilities and attention to detail, with a proactive approach to identifying and addressing potential food safety risks.
Proficiency in MS Office applications and food safety management software systems.
Ability to work collaboratively with cross-functional teams and build effective relationships with internal and external stakeholders.