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December retail sales disappointing 1 day ago

Although there was a rush in shopping before the festive period, retails sales in the December month were disappointing. Figures show that during November and December, the amount of items purchased dropped 1.9%, whilst the amount of money spent decreased 1.3%, according to the Official for National Statistics. Meanwhile, on a quarterly...

Amazon celebrates winning best customer service for the third year 1 day ago

It has been revealed that online retailer Amazon has been selected as the number one for customer service for the third year running. According to the biannual Institute of Customer Satisfaction’s survey ASOS came in second, John Lewis was in third place and Marks & Spencer came in fourth place. Also...

Shares drop 8% for Pets at Home 1 day ago

Animal retailer Pets at Home have reported that shares in the company dropped 8% due to lack of sales in pet food and accessories. Figures show that in the third quarter like-for-like merchandise revenues fell 0.5% at Whiskers ‘n Paws, Barkers and Pets at Home, however online developed “strongly” and total...

Brexit slump sees Burberry sales boost 2 days ago

The fall in the value of the pound has energised overseas shoppers who have flooded the UK high street to take advantage of the lower price of branded goods. They reported that sales had increased by 40% during the final three months of the year, with much of the boost...

Shares in N Brown rise as online trade continues to boom 2 days ago

Catalogue retailer N Brown, which owns plus-size specific brands such as Jacamo and Simply Be, announced a growth in revenue of 4.1% in the third quarter. Online sales in particular were strong, rising by 12% and accounting for 70% of all revenue, whilst making up 72% of the sites’ traffic....

Halfords Christmas sales figures show increased growth over the year 2 days ago

Car parts and bikes retailer Halfords has seen an improvement upon the growth it had seen earlier in the year, with like for like sales up by 5.9% in the third quarter. This signifies an 11.9% increase in total sales for the 15 weeks to January 13th, with like-for-like boosts...

Inflation sees highest rise in furniture prices since 2014 3 days ago

Following the news that inflation was up by 1.6%, which is the highest rate it has been since July 2014, according to figures released by the Office for National Statistics (ONS), there has been a rise in the price of homeware. This has seen prices for items in the furnishing...

Greggs to trial out delivery service in London 3 days ago

British Bakers, Greggs, have begun to roll-out plans for a delivery service, which is starting with a trial in London’s financial district. The traders and bankers in close proximity to their branches in the city of London will now be able to order pasties and sausage rolls to their desks....

Game UK sees retail sales fall over Christmas period 3 days ago

Video game retailer, Game UK, reported a fall in sales during the 23-week run up to Christmas, with transaction values dropping by 6.3%. The company suggested that a reduce in demand, in the fourth year since the release of the Xbox One, Playstation 4 and other eighth generation hardware. Even...

New report suggests shoppers are growing frustrated with the in-store experience 4 days ago

A new survey taken by Cap Gemini’s Digital Transformation Institute, suggests that a growing number of consumers are becoming increasingly disconnected with the physical store experience. The survey, which included countries such as UK, US, China, Germany and Sweden, showed that only 45% of consumers regarded the physical store as an important feature....

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