Employee Relations Advisor - South (Field Based)

First, let’s talk careers. When it comes to moving forward, we’ve got your back.

No-one cares more about their food than we do. So it’ll come as no surprise that we want our people to feel the same about their careers. In fact, we want everyone to crave a role here as much as our customers crave our burgers, and we’ve created a workplace that works hard to make that happen.

From day one, our story has been about staying true to who we are. And we’re proud to say that this is a place where the real you can thrive. It’s where you’ll find real opportunities, real careers, real challenges, real thinking, and real lives.

What we’re really trying to say is that you can come and visit us for our burgers any time you like. But if you’re someone who lives for keeping it real, we think you might just want to stay for the careers, too.

We’re growing fast, so we’ll make sure you have everything you need to learn, grow and develop with us.

But that’s only just the beginning. We want you to get a taste of the good stuff too, so you'll also be able to make the most of:

10% discretionary bonus
25 days holiday (plus bank holidays)
£50k critical illness cover
Life insurance
A pension (for when you finally leave us)
Discount vouchers for places you’ll actually want to go to
50% off food and drink for friends and family
Workplace nursery scheme
Cycle to work scheme
Employee Assistance Programme
Wagesteam - access your pay when you need it!

About the opportunity:

As an Employee Relations Advisor you will be working within the People Team to support our BKUK Operations and Whopper Support with employee relations. Your role will be the first point of contact for Line Managers and you are required to guide and coach managers with all aspects of employee relations cases.

This is a field-based role throughout the Southern region, requiring frequent travel to restaurants, as well as attendance at meetings to ensure effective collaboration and communication with stakeholders.

What you'll do:

An expert and the go to person for all things related to employee relations
Managing a high volume of employee relations cases, including: sickness absence, performance management, grievances, disciplinaries and appeals
Ensuring effective case management with a focus on minimising any negative financial and reputational exposure to the business
Ability to ensure fairness and care across our policies and ways of working regarding all employee relations issues
Checking and monitoring adherence to company policy and procedure - identifying where we have gaps or risk
Identifying and escalating complex or high-risk cases as necessary
Coaching managers at all levels of the business to upskill management ER capability
Producing reports to highlight trends and issues
Supporting with training design and delivery for stakeholders at all levels

You will have:

CIPD Level 5 preferable
Extensive ER experience across a range of complex and varied case work
Experience in driving forward continuous improvement throughout ER practice and policy, with a scalable approach

Strong up to date working knowledge of employment law
Experience of working on your own initiative, at pace within a demanding environment
Excellent judgement with a logical, meticulous, and pragmatic approach to decision-making
An ability to think strategically about ER issues
Highly effective interpersonal and influencing skills, with the ability to gain others' confidence quickly. An experience in managing challenging conversations
An ability to quickly build strong and trusting relationships at all business levels and to work effectively in a small, committed, and high performing team