Night Plumbing Technician

Our Engineering team are now looking for a Night Plumbing Technician to help keep our iconic Knightsbridge storeoperatingsafely,compliantlyand seamlessly overnight. Working behind the scenes in a unique, self‑contained environment, this role is ideal for an experienced plumbing professional who enjoys variety,responsibilityand the challenge ofmaintaininga complex commercial estate.

About the Role

In this role you willbe responsible forthe operation,maintenanceand repair of plumbing systems across the Knightsbridge store during night operations. Reporting into the Plumbing Principal,you’llwork as part of Harrods’ in‑house Engineering team, delivering high‑quality planned preventative maintenance (PPM) alongside reactive and emergency works to support a 24/7 business.

Key responsibilities include:

• Carrying out planned and reactive maintenance across all plumbing systems, including pipework (excluding refrigeration and cooling towers), pumps, pressurisation units, heat exchangers, valves, storage tanks, sanitaryware and associated fittings.

• Maintaining public health, rainwater, sump pump,sprinklerand hydrant systems.

• upporting water treatment and conditioning for LTHW and chilled water systems as instructed.

• Undertaking small works, including decommissioning and installation of replacement equipment, to a high standard of workmanship.

• Responding effectively to emergency call‑outs during night shifts.

• Prioritising workload and resources to minimise operational risk, particularly when managing concurrent issues.

• Coordinating specialist contractors whenrequiredand completing associated administration.

• Ensuring full compliance with relevant legislation, British Standards and internal policies, including Legionella control.

• Escalating unresolved issues or upgrade recommendations to the Plumbing Principal.

• Supporting colleagues with other mechanical duties as required by the Engineering department.

This role is fully on site, working 4 nights on / 4 nights off on a rolling rota, typically 7:30pm – 7:30am, including weekends and bank holidays.

About You

You will be a confident and experienced plumbing professional who is comfortable working independently at night in a fast‑paced, operationally critical environment.You’lltake pride in delivering consistentlyhigh standards, remain calm under pressure and enjoy problem‑solving in a complex commercial setting where no two nights are the same.

You will also bring:

• A recognised plumbing qualification to a minimum of City & Guilds level, with a completed formal apprenticeship or equivalent experience.

• A minimum of 5 years’ experience within the plumbing industry, ideally in commercial or industrial environments.

• Strong technical knowledge of plumbing, mechanicalpipeworkand general mechanical systems.

• Formal training in the control and management of Legionella.

• A sound working knowledge of relevant British Standards and legislation.

• The ability to work on your own initiative and makeaccuratedecisions when responding to faults or emergencies.

• Clear and effective communication skills, both written and verbal, with colleagues and contractors at all levels.

• A proactive, self‑motivated approach and a genuine desire to learn and develop detailed knowledge of the Harrods estate.

• Flexibility to support operational requirements where needed.

About Us

Harrods is one of the world’s leading luxury department stores andwe’rebecoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.

Our Promise to You

Help us make the impossible possible for our customers andwe’lldo something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.

Uniquely You

Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you candemonstratethe majority ofskills and strong experience to thrive in this role, we would encourage you to apply.

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from allwalks of lifecan grow and thrive. What makes you unique makes us exceptional.

If you want to know more about life at Harrods, search #TogetherHarrods on LinkedIn, or follow us on Instagram @togetherharrods.