Head of Engineering and Facilities

A bit about the role

The Head of engineering and facilities is responsible for leading and managing the teams in the delivery of both the engineering infrastructure investment program, project delivery, energy and sustainability strategy, and the operational maintenance and management across all of our managed stores, workplace and sites.

As the Head of Engineering & Facilities role you will:

• Be a qualified and experienced engineer with strong facilities experience.
• Provide continuity and a seamless approach to infrastructure, projects, as well as the daily operational management across our sites, creating one cohesive team, and ensuring effective delivery of our building management.
• Be bringing the engineering and facilities functions together, you will ensure that the M&E infrastructure strategy is developed in conjunction with a facilities management strategy that protects the investments and assets.
• Create better alignment, a more effective working structure, efficiencies across the teams, and more effective planning and delivery.
• Create, evolve, and manage a rolling 5 year infrastructure investment program to ensure our stores and sites are compliant, and have the right infrastructure to support the needs of our business, customer and teams.
• Ensure the plan delivers future resilience across our infrastructure and buildings.
• Develop and deliver opportunities to change to more sustainable and environmental infrastructure, as well as driving carbon reduction results through strong operational practices.
• Take a leading role identifying sustainable opportunities and initiatives and influencing business adoption to support the delivery of our environmental, and Project Earth goals.
• Take ownership for the delivery of all projects associated with the infrastructure, as well input and management of all M&E related areas of the retail projects, providing Engineering Project management ownership alongside the retail & workplace Project managers.
• Be fully cost and P&L accountable on all fronts. Firstly, with the development of the business cases that sit with the infrastructure capital investment, and the management of this through the life cycle of the projects. And secondly, all operational spend and investment, and the forecasting and management of all budgets.
• Lead and manage the operational facilities teams, both internally, and with our external service providers, to deliver best in class facilities management across all sites. This will be achieved through strong process management, as well as creative and innovative change.
• Take the lead in driving operational and cost efficiency across all locations and business areas.
• Drive our sustainability agenda across facilities management, finding creative ways to deliver sustainability and energy goals.
• Flexible between leadership and strategic thinking, as well as ‘hands on’ management, guidance, and delivery.

A bit about you

• A fully qualified engineer with experience in leading and managing diverse teams and delivering results and success.
• Experienced in creating and managing the delivery of multi million long term infrastructure road maps, plans, and projects.
• Experienced with multi site Facilities management
• Results driven, with best in class examples of success.
• Passionate about Sustainability, able to lead and deliver creative ways to map our carbon reductions and Science based target goals.
• Excellent in communication and interpersonal skills at all levels to encompass senior management and Leadership teams, as well as consultants, team members across multiple levels, and the public.
• Able to demonstrate strong leadership and management skills and experience. Knowledge and skills in managing large teams, both internal and third party. With formal performance management skills a must.
• Experienced working in a luxury retail, or retail and hospitality environment
• Experienced and understanding of working with listed and heritage buildings advantageous
• Able to work under pressure, and adapt and flex from strategic to ‘hands on’ delivery whilst maintaining deadlines.
• Strong in operational cost management and budgeting experience essential.
• Astute, tenacious, and creative, when it comes to setting and managing all budgets and costs. (both capital and operational)
• Able to make the complex simple, solution and action driven, a strong motivator.
• An example of our values, a trusted and respected colleague

Selfridges has always been much more than a shop. We’re a social space where everyone is welcome and feels a sense of belonging, a creative playground where culture and commerce collide, and an experimental hub where you can discover the most innovative and sustainable ideas in retail. We’re here to help make the world brighter. And you can be an important part of this. We’ll talk more about the role below, but before we get to that, let’s share with you the good stuff…

Rewards and benefits

Life at Selfridges is dynamic, exciting, and always evolving. As well as working with some of the most cutting-edge, iconic and boundary-pushing brands, designers and creatives, we also offer our team members opportunities to help make a positive difference through our network of communities, both within and outside Selfridges. Here are just a few of our rewards and benefits that help make our team experience that bit more extraordinary.

• Flexible working options to benefit you, your family and your wellbeing that can include part-time, flexi-time, job sharing or hybrid working
• Generous annual leave that increases with length of service
• Up to five paid volunteering days – from beach cleans to co-ordinating food and clothing donations
• Family leave that suits your set up including Maternity, Paternity, Adoption, Surrogacy and Shared Parental leave policies
• Defined pension contribution scheme 
• Generous bonus and/or commission scheme 
• Enviable team member discount including sale previews and double discount days
• Exclusive local discounts on a range of restaurants, bars, beauticians and entertainment
• Subsidised gym memberships 
• Annual travel pass and cycle-to-work schemes 
• A sustainable car salary sacrifice scheme
• Several internal communities to get involved in from our Diversity Board and Green Warriors who are leading the charge on D,E&I and sustainability, to the Wellbeings who are always thinking of new ways to champion healthy minds, bodies and routines for our team members
• Workplace Options, our confidential team member assistance programme for when life gets tricky or you need a little guidance
• Access to a wide range of training programmes to help your career development