About the role The role is responsible for managing store shrink-related activities, ensuring accurate accounting treatment, resolving operational queries, and maintaining financial integrity through reconciliations and process improvements. The candidate will work closely with cross-functional teams to ensure accurate reporting, compliance, and continuous improvement in inventory and shrink processes.
Key Responsibilities:
1. Store Shrink & Query Resolution
Resolve store shrink-related queries using Zendesk or other ticketing platforms.Investigate discrepancies in store shrink and provide timely resolutions.Coordinate with relevant stakeholders to ensure closure of issues.
2. Accounting & Financial Processing
Apply basic accounting principles (Debit/Credit, Control Accounts) while recording transactions.Prepare and post shrink-related accounting corrections.Ensure accurate processing of financial transactions in relevant systems.
3. Inventory & Operational Knowledge
Understand inventory movements and their impact on store shrink.Analyze operational data to identify root causes of shrink variances.Collaborate with operations teams to ensure accurate recording of inventory transactions.
4. Reconciliations & Controls
Prepare and maintain balance sheet reconciliations in line with best practices.Identify and highlight accounting issues during reconciliation and propose solutions.Ensure adherence to risk assessment methodologies and internal controls frameworks.Maintain accuracy in financial records to avoid unexpected balance sheet fluctuations.
5. Reporting & Tracker Management
Maintain and update various operational and financial trackers.Ensure completeness and accuracy of data used for reporting.Meet strict timelines for reporting deliverables.
6. Continuous Improvement & Process Excellence
Identify opportunities for operational improvements using Continuous Improvement (CI) tools and techniques.Drive process enhancements to improve efficiency and accuracy.
7. Team Collaboration & Culture
Work collaboratively with colleagues and stakeholders to achieve team objectives.Support onboarding and act as a buddy for new joiners.Provide training and guidance to team members to improve overall performance.Demonstrate integrity by adhering to the Business Code of Conduct.
8. Stakeholder Management
Engage with internal stakeholders across finance, operations, and IT.Build strong working relationships to support business objectives.Communicate effectively to resolve issues and drive alignment.
9. Career & Development
Take ownership of personal development and career progression.Seek guidance from the line manager for career planning.Understand individual objectives, priorities, and performance metrics and work towards exceeding them.
What is in it for you At Tesco, we are committed to providing the best for you. As a result, our colleagues enjoy a unique, differentiated, market- competitive reward package, based on the current industry practices, for all the work they put into serving our customers, communities and planet a little better every day. Our Tesco Rewards framework consists of pillars - Fixed Pay, Incentives, and Benefits. Total Rewards offered at Tesco is determined by four principles - simple, fair, competitive, and sustainable. Salary - Your fixed pay is the guaranteed pay as per your contract of employment. Performance Bonus - Opportunity to earn additional compensation bonus based on performance, paid annually Leave & Time-off - Colleagues are entitled to 30 days of leave (18 days of Earned Leave, 12 days of Casual/Sick Leave) and 10 national and festival holidays, as per the company’s policy. Making Retirement Tension-FreeSalary - In addition to Statutory retirement beneets, Tesco enables colleagues to participate in voluntary programmes like NPS and VPF. Health is Wealth - Tesco promotes programmes that support a culture of health and wellness including insurance for colleagues and their family. Our medical insurance provides coverage for dependents including parents or in-laws. Mental Wellbeing - We offer mental health support through self-help tools, community groups, ally networks, face-to-face counselling, and more for both colleagues and dependents. Financial Wellbeing - Through our financial literacy partner, we offer one-to-one financial coaching at discounted rates, as well as salary advances on earned wages upon request. Save As You Earn (SAYE) - Our SAYE programme allows colleagues to transition from being employees to Tesco shareholders through a structured 3-year savings plan. Physical Wellbeing - Our green campus promotes physical wellbeing with facilities that include a cricket pitch, football field, badminton and volleyball courts, along with indoor games, encouraging a healthier lifestyle. You will be responsible for Refer to about the role You will need Required Skills & Qualifications:Educational Qualification
Bachelor’s degree in Commerce, Accounting, Finance, or related field.
Basic accounting knowledge (Journal entries, Debits/Credits, Reconciliations).Understanding of inventory accounting and store operations.Proficiency in MS Office (Excel, Word).Basic knowledge of SQL (preferred).Experience with ERP/accounting systems (preferred).
About us At Tesco, inclusion is at the heart of everything we do. We believe in treating everyone fairly and with respect, valuing individuality and uniqueness to create a true sense of belonging. Diversity and inclusion are deeply embedded in our values—we treat people how they want to be treated. Our goal is for all colleagues to feel they can be themselves at work, and we are committed to helping them thrive. Across the Tesco group, we are building an inclusive workplace that actively celebrates the cultures, personalities, and preferences of our colleagues, who in turn contribute to the success of our business and reflect the diversity of the communities we serve. At Tesco Bengaluru, we are proud to be a Disability Confident Committed Employer, highlighting our commitment to creating a supportive environment for individuals with disabilities. We are dedicated to offering equal opportunities for all candidates and encourage applicants with disabilities to apply. Our recruitment process is fully accessible, and we are happy to provide reasonable adjustments during interviews. If you need any accommodations to participate in the recruitment process, please let us know. We are here to ensure that everyone has the chance to succeed. We also believe in fostering a work environment where you can excel both professionally and personally. Our hybrid model allows you to work flexibly—spend 60% of your week collaborating in person with colleagues at our office locations or local sites, and the rest of the time working remotely. We understand that everyone’s life journey is unique, whether you are starting your career, pursuing passions, or navigating life changes, and we are here to support you. Flexibility is a core part of our culture, and we encourage open conversations about how we can best accommodate your needs, so talk to us throughout your application process on the support required.
Key Responsibilities:
1. Store Shrink & Query Resolution
Resolve store shrink-related queries using Zendesk or other ticketing platforms.Investigate discrepancies in store shrink and provide timely resolutions.Coordinate with relevant stakeholders to ensure closure of issues.
2. Accounting & Financial Processing
Apply basic accounting principles (Debit/Credit, Control Accounts) while recording transactions.Prepare and post shrink-related accounting corrections.Ensure accurate processing of financial transactions in relevant systems.
3. Inventory & Operational Knowledge
Understand inventory movements and their impact on store shrink.Analyze operational data to identify root causes of shrink variances.Collaborate with operations teams to ensure accurate recording of inventory transactions.
4. Reconciliations & Controls
Prepare and maintain balance sheet reconciliations in line with best practices.Identify and highlight accounting issues during reconciliation and propose solutions.Ensure adherence to risk assessment methodologies and internal controls frameworks.Maintain accuracy in financial records to avoid unexpected balance sheet fluctuations.
5. Reporting & Tracker Management
Maintain and update various operational and financial trackers.Ensure completeness and accuracy of data used for reporting.Meet strict timelines for reporting deliverables.
6. Continuous Improvement & Process Excellence
Identify opportunities for operational improvements using Continuous Improvement (CI) tools and techniques.Drive process enhancements to improve efficiency and accuracy.
7. Team Collaboration & Culture
Work collaboratively with colleagues and stakeholders to achieve team objectives.Support onboarding and act as a buddy for new joiners.Provide training and guidance to team members to improve overall performance.Demonstrate integrity by adhering to the Business Code of Conduct.
8. Stakeholder Management
Engage with internal stakeholders across finance, operations, and IT.Build strong working relationships to support business objectives.Communicate effectively to resolve issues and drive alignment.
9. Career & Development
Take ownership of personal development and career progression.Seek guidance from the line manager for career planning.Understand individual objectives, priorities, and performance metrics and work towards exceeding them.
What is in it for you At Tesco, we are committed to providing the best for you. As a result, our colleagues enjoy a unique, differentiated, market- competitive reward package, based on the current industry practices, for all the work they put into serving our customers, communities and planet a little better every day. Our Tesco Rewards framework consists of pillars - Fixed Pay, Incentives, and Benefits. Total Rewards offered at Tesco is determined by four principles - simple, fair, competitive, and sustainable. Salary - Your fixed pay is the guaranteed pay as per your contract of employment. Performance Bonus - Opportunity to earn additional compensation bonus based on performance, paid annually Leave & Time-off - Colleagues are entitled to 30 days of leave (18 days of Earned Leave, 12 days of Casual/Sick Leave) and 10 national and festival holidays, as per the company’s policy. Making Retirement Tension-FreeSalary - In addition to Statutory retirement beneets, Tesco enables colleagues to participate in voluntary programmes like NPS and VPF. Health is Wealth - Tesco promotes programmes that support a culture of health and wellness including insurance for colleagues and their family. Our medical insurance provides coverage for dependents including parents or in-laws. Mental Wellbeing - We offer mental health support through self-help tools, community groups, ally networks, face-to-face counselling, and more for both colleagues and dependents. Financial Wellbeing - Through our financial literacy partner, we offer one-to-one financial coaching at discounted rates, as well as salary advances on earned wages upon request. Save As You Earn (SAYE) - Our SAYE programme allows colleagues to transition from being employees to Tesco shareholders through a structured 3-year savings plan. Physical Wellbeing - Our green campus promotes physical wellbeing with facilities that include a cricket pitch, football field, badminton and volleyball courts, along with indoor games, encouraging a healthier lifestyle. You will be responsible for Refer to about the role You will need Required Skills & Qualifications:Educational Qualification
Bachelor’s degree in Commerce, Accounting, Finance, or related field.
Basic accounting knowledge (Journal entries, Debits/Credits, Reconciliations).Understanding of inventory accounting and store operations.Proficiency in MS Office (Excel, Word).Basic knowledge of SQL (preferred).Experience with ERP/accounting systems (preferred).
About us At Tesco, inclusion is at the heart of everything we do. We believe in treating everyone fairly and with respect, valuing individuality and uniqueness to create a true sense of belonging. Diversity and inclusion are deeply embedded in our values—we treat people how they want to be treated. Our goal is for all colleagues to feel they can be themselves at work, and we are committed to helping them thrive. Across the Tesco group, we are building an inclusive workplace that actively celebrates the cultures, personalities, and preferences of our colleagues, who in turn contribute to the success of our business and reflect the diversity of the communities we serve. At Tesco Bengaluru, we are proud to be a Disability Confident Committed Employer, highlighting our commitment to creating a supportive environment for individuals with disabilities. We are dedicated to offering equal opportunities for all candidates and encourage applicants with disabilities to apply. Our recruitment process is fully accessible, and we are happy to provide reasonable adjustments during interviews. If you need any accommodations to participate in the recruitment process, please let us know. We are here to ensure that everyone has the chance to succeed. We also believe in fostering a work environment where you can excel both professionally and personally. Our hybrid model allows you to work flexibly—spend 60% of your week collaborating in person with colleagues at our office locations or local sites, and the rest of the time working remotely. We understand that everyone’s life journey is unique, whether you are starting your career, pursuing passions, or navigating life changes, and we are here to support you. Flexibility is a core part of our culture, and we encourage open conversations about how we can best accommodate your needs, so talk to us throughout your application process on the support required.