Account Manager - Creative Studio
Wholesale / Sales
Full Time
About the role
What is in it for you We’re all about the little helps. That’s why we make sure our Tesco colleague benefits package takes care of you – both in and out of work. Click Here to find out more!
You will need
About us You might know us as a supermarket, technology company or even for our award-winning mobile network. Truth is, we’re all of those things, and much more. Our colleagues work with one goal in mind, helping to make every day a little better for our customers, colleagues and communities all over the world. No two customers are the same, neither are our colleagues. At Tesco, we champion a balance that lets you thrive both in and out of work. Spend 60% of your week collaborating with colleagues at our office locations or local sites and the rest remotely. Whether you're just kicking off your career, juggling passions, or navigating big life events, we're here to support you. We always welcome a conversation about flexible working, so talk to us throughout your application about how we can support. We're proud to be an accredited Disability Confident Leader, where everyone’s welcome. That’s why we commit to providing a fully inclusive and accessible recruitment process. If you need support with your application, click here for more information. And if you're interested in joining our team but don't tick every box, don't let that hold you back from applying.
We’re hiring an Account Manager for Tesco’s in‑house Creative Studio, based at Welwyn Garden City (Head Office). You’ll partner closely with the Marketing Campaign team, shaping campaign scope and translating marketing plans into clear, deliverable work. You’ll also work day-to-day with our team in Bengaluru, coordinating handovers, approvals and delivery flow to ensure efficient, high-quality output.
This role plays a key part in defining a clear and scalable scope of work across campaigns, enabling consistent, efficient delivery across digital, print, social and AV channels.
What is in it for you We’re all about the little helps. That’s why we make sure our Tesco colleague benefits package takes care of you – both in and out of work. Click Here to find out more!
- Annual bonus scheme of up to 20% of base salary.
- Holiday starting at 25 days plus a personal day (plus Bank holidays).
- Private medical insurance.
- 26 weeks maternity and adoption leave (12 months service required at the qualifying date) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6 weeks fully paid paternity leave.
- Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing.
- This information is a shortened summary, refer to our policies for full details.
- Partner with Marketing to define campaign scope, including deliverables, timelines, budgets and dependencies.
- Translate campaign plans into clear, structured briefs for creative and production teams.
- Establish and maintain a consistent scope of work and briefing standards across campaigns.
- Manage end-to-end delivery in Adobe Workfront, from intake through to approvals and closure.
- Coordinate with TBS, Bengaluru to manage handoffs, progress and approvals.
- Align resourcing and priorities with Operations and Traffic based on campaign demand.
- Run key meetings (kick-offs, reviews, feedback), ensuring clear outcomes and actions.
- Monitor delivery, manage risks and control changes to scope, timelines and budgets.
- Maintain accurate data and report on delivery performance and campaign readiness.
- Drive improvements to campaign processes, scoping and ways of working.
You will need
- 5+ years’ experience in account management, campaign delivery or creative operations.
- Strong experience working with marketing or campaign teams in a fast-paced environment.
- Proven ability to define scope, shape briefs and translate marketing plans into delivery.
- Good understanding of multi-channel campaign production (digital, social, AV, print).
- Experience using Adobe Workfront (or similar) for planning and delivery management.
- Strong stakeholder management and communication skills, with confidence to challenge and influence.
- Highly organised, with the ability to manage multiple campaigns and priorities.
- Strong attention to detail, particularly in briefing, scoping and delivery planning.
About us You might know us as a supermarket, technology company or even for our award-winning mobile network. Truth is, we’re all of those things, and much more. Our colleagues work with one goal in mind, helping to make every day a little better for our customers, colleagues and communities all over the world. No two customers are the same, neither are our colleagues. At Tesco, we champion a balance that lets you thrive both in and out of work. Spend 60% of your week collaborating with colleagues at our office locations or local sites and the rest remotely. Whether you're just kicking off your career, juggling passions, or navigating big life events, we're here to support you. We always welcome a conversation about flexible working, so talk to us throughout your application about how we can support. We're proud to be an accredited Disability Confident Leader, where everyone’s welcome. That’s why we commit to providing a fully inclusive and accessible recruitment process. If you need support with your application, click here for more information. And if you're interested in joining our team but don't tick every box, don't let that hold you back from applying.