TERMS AND CONDITIONS
Please read these Jobseeker Terms and Conditions carefully before you sign up to use retailappointment.co.uk – by registering an account with us, you are confirming that you accept these terms.
Information About Us
Company name: The Retail Appointment (a trading division of Retail Human Resources Ltd).
Registered address: 16 Bristol Gardens, Little Venice, London W9 2JG
Company number: 03699291
Brands: The Retail Appointment publishes The Retail Appointment magazine, RetailAppointment.co.uk and Retail Appointment Live (a retail specific recruitment event).
Definitions
In these Terms the following expressions have the defined meanings:
- “You” referring to you as a jobseeker. If you are a recruiter, please refer to the recruiter terms and conditions.
- "The Company" refers to any of the brands listed above.
- “Application” means an application for a job vacancy that has been advertised on the retailappointment.co.uk including, but not limited to, your CV.
- “CV Bank” is a service which, if selected, enables you to make your CV available to recruiters who have subscribed to receive CVs by email and/or to search for CVs in our database using various search criteria.
- “Jobs By Email (JBE)” is a service which matches and sends job vacancies via email to jobseekers who have subscribed to this service.
- "Live Event" refers to the Retail Appointment Live recruitment event
Agreement to Privacy Policy
In using retailappointment.co.uk or any brand published by The Company it is understood that you have read and accepted the terms of our Privacy Policy.
Job Vacancies
The Company does not take any responsibility for the content of any job vacancy advertising on our website or in our magazine and that accordingly, it is a matter for You to satisfy Yourself as to the suitability of the job vacancy and the identity of the advertiser/recruiter.
Applications
If/when You submit an Application, you agree that You have read and understood the requirements for the job vacancy and that your Application is a true and accurate reflection of Your employment, education, experience and training and that your personal details are correct.
If you submit any information in an Application that is found to be false, we reserve the right to deny you access to The Company's services.
Jobseekers should note that applications are assessed by the relevant recruiter and all decisions relating to such applications are taken by the relevant recruiter and not by us. Accordingly, any requests for information relating to applications that have been made should be addressed to the recruiter directly.
Use of resources
The services available across all brands published by The Company are provided for the purpose of individuals looking for employment opportunities and career information within the retail and hospitality sector and for employers seeking to recruit retail and hospitality employees.
You may use, print and download information or content from the site for these purposes only and for no other personal or commercial purpose. You may not copy, display, transmit or distribute, (including but not limited to social media sharing), any material from the site unless credit is given to The Company.
Service availability
We try to ensure continuous availability of our site and magazine, including all the services we offer but accept no responsibility for the consequences of interruptions or delays, however caused. We may, additionally, alter the design and specification of the site or magazine at any time
Credit card payments
The Retail Appointment’s online jobseeking services are free to use. However, a subscription to The Retail Appointment’s magazine requires payment. The payments are made by credit card using a secure service system. Please contact us for more information
Live Event
The Company reserves the right to refuse entry to any person on any ground if it so wishes. Similarly, The Company reserves the right to expel any person that has already entered on any ground that it sees fit, including but not limited to rude or aggressive behaviour or solicitation.
Effective from 1st August 2013
If you are an Advertiser, please see the Standard Terms for Advertising on the job boards owned by Retail Human Resources Ltd.
ADVERTISING TERMS AND CONDITIONS
Please read these Advertiser Terms and Conditions carefully before you sign up to use one of our websites – by registering an account with us, you are confirming that you accept these terms.
Information About Us
Company name: Retail Appointment (RetailAppointment.co.uk), Hospitality Appointment (HospitalityAppointment.co.uk) and Retail & Hospitality Live (a retail, hospitality and leisure specific recruitment event) are all trading names of Retail Human Resources Ltd.
Company number: 03699291
Registered address: 14 Bristol Gardens, Little Venice, London W9 2JG.
Definitions
In these Terms the following expressions have the defined meanings:
- “The Client” refers to you as an employer/recruiter. If you are a Jobseeker, please refer to the jobseeker terms and conditions.
- "The Supplier" refers to any of the brands listed above.
- "Live Event" refers to the Retail & Hospitality Live recruitment event.
1. Services
1.1 The client will be given login access in order to load the agreed number of job postings over the agreed period of time.
1.2 The supplier agrees to maintain the advertising for the duration agreed and undertakes to ensure downtime (site not functioning) is no more than 4% of the time allocated.
1.3 In the event that the website is down for a significant period (six hours or more), then this contract would be extended by one day or for the period of time which the website was down, whichever is the longer.
1.4 The supplier will give the client full technical support via telephone and email, with regard to the posting of jobs.
1.5 The client may remove its advertising at any time. No refunds will be given for unused inventory.
1.6 The supplier may, at its discretion, enhance specific advertising by emails and its social media accounts. It may also cross-post advertising on its two consultancy websites.
1.7 The client shall be granted access to the supplier's CV bank and may download CVs for its own use. Such CVs must not be forwarded to any third party without the consent of the jobseeker.
2. Fees and Payment
2.1 The fees will be invoiced on acceptance of the confirmation of booking and will be payable 30 days from the invoice date.
2.2 The supplier reserves the right to charge interest on late payment at 2% per calendar month.
2.3 All payments should be made in Sterling (GBP). Any charges for currency exchange and all bank transaction fees will be borne by the client.
3. General Warranties and Obligations
3.1 The client shall ensure that only authorised employees of the client use the services set out in the schedule above.
3.2 The client shall not disclose any login credentials (username and password) to any third party and shall not resell or licence the services to any third party without the supplier's written consent.
3.3 The client shall deliver its content to the supplier in a format compatible with the technical specifications issued by the supplier, which are subject to change at the discretion of the supplier.
3.4 The client undertakes that its use of the services as set out in the schedule, and all client content provided, shall comply with relevant laws and shall not be defamatory, unlawfully discriminatory or otherwise offensive, and shall not infringe upon any copyright, trademark or other rights of any third party.
3.5 The client authorises the supplier to post jobs on any other websites which the supplier operates.
3.6 The client shall not copy, make modifications to, reverse engineer or decompile the back office.
3.7 The client shall not use any automatic extraction software (such as software tools commonly known as robots or spiders) or any other means to facilitate the downloading or capture of volume quantities of information from the supplier's websites.
3.8 The client warrants that its job advertisement particulars shall be accurate, honest and truthful.
3.9 That is, job advertisements shall not contain unnecessary repeated words or phrases intended to cause a false positioning in the search results seen by a job seeker.
3.10 The client’s advertisements shall not contain links to the client’s website (unless in the course of submitting a job application for a job, whereby links will appear under an apply link or button on the website only) or any third-party website, without the written consent of the supplier.
3.11 No advertisements for “get rich quick” pyramid selling or network marketing opportunities or similar may be posted.
3.12 The client shall only use applicant CVs and those extracted from the CV bank for the purpose of finding employment for the jobseeker.
3.13 The client shall keep confidential and not supply or make available to any person, CVs and personal jobseeker information, without the jobseeker's express consent.
3.14 The client shall comply with all of the provisions of the Data Protection Act 2018.
3.15 The client accepts that it is responsible for satisfying itself as to the suitability of jobseekers for a job vacancy and verifying the identity of such job seekers.
3.16 The client shall indemnify the supplier against all claims, costs, damages, losses, expenses and liabilities suffered or incurred by the supplier arising as a result of any breach by the client of clauses in this section.
4. General
4.1 The advertising agreement contains the entire agreement between the parties relating to the subject matter covered and supersedes any previous agreements, arrangements, written or oral, between the parties in relation to such matters.
4.2 Where the terms in the confirmation of booking email and these terms differ, the terms in the confirmation of email booking shall prevail.
4.3 No amendment, variation or modification to the agreement shall be deemed valid unless it is agreed in writing by the parties. Such agreement may be by email.
4.4 The client shall not assign, transfer or deal in any other manner with all or any of its rights or obligations under the agreement without the prior written consent of the supplier.
4.5 A person who is not a party to the agreement has no right under the Contracts (Rights of Third Parties) Act 1999 to enforce any terms of the agreement.
4.6 Nothing in the agreement shall be deemed to create any kind of partnership or joint venture between the supplier and the client.
4.7 No failure or delay by either party in exercising any of its rights or remedies under the agreement shall operate as a waiver of those rights or remedies. No waiver shall be effective unless in writing and shall apply only in relation to the matter in respect of which it was specifically given. No waiver of any breach of the agreement is a waiver of any subsequent or other breach.
4.8 Neither party shall be liable for any delay or non-performance under the agreement caused by any event beyond its reasonable control (a “Force Majeure Event”) provided that the party affected gives prompt notice in writing to the other party of such Force Majeure Event and uses all reasonable endeavours to continue to perform its obligations under the agreement. If the Force Majeure Event continues for more than one month, the party not subject to the Force Majeure Event may terminate the agreement by notice in writing to the other party.
4.9 If a provision of the agreement is held to be illegal, void, invalid or unenforceable, the legality, validity and enforceability of the remainder of the agreement shall not be affected.
4.10 Notices under the agreement must be in writing and shall only be deemed to have been duly served if hand delivered, recorded delivery or email to the contact address of the party set out in the agreement or such other contact address as may be notified by that party under this clause.
4.11 The agreement shall be governed by and construed in accordance with English law and the parties agree to submit to the exclusive jurisdiction of the English courts in relation to any disputes arising under or in connection with the agreement.
5. Acceptance and Termination
5.1 The client accepts that it is bound by these terms and the terms set out in the confirmation of booking email by responding to that email with the word “agreed” or “accepted”.
5.2 The client further accepts that it is bound by this agreement and liable for the fees charged by posting jobs on the supplier’s websites.
5.3 The client may terminate this agreement at any time, but no refunds can be given unless specifically agreed with a director of the supplier.
5.4 The supplier may terminate the agreement at any time. If such a termination is made without fault on the part of the client, a pro-rated refund will be given within 21 days of termination.
5.5 Any compensation to the client shall be restricted to the amount paid by the client for the services.
Effective from 1 January 2026